Bob White Email & Phone Number

Portland, OR, US

Portland, Oregon, United States

• Responsible for managing and leading the agency team in all aspects of project development and ensuring delivery of high-quality product standards. Work cross-functionally with client’s brands, technology teams.
• Manage relationships with client senior manager and sponsors
• Contribute to account planning process
• Manage execution of account plans
• Provide new and creative ways to approach solutions and engaged at varying levels of the organization to facilitate those solutions
• Establish clear understanding of account KPIs

Portland, Oregon Area

• Primary goal of retaining and expanding account footprint and cultivating strong relationships with clients. Performed role as both client advocate and adviser to the client. As Account Director, I had a strong focus.
• Provided exceptional account support to build and maintain a positive partnership between the client and the company
• Qualified and validated customer needs and developed solution criteria without consultation or direction
• Identified potential client projects, proposed pricing, and managed negotiations and fulfillment
• Worked in collaboration with clients and internal business units and/or third-party partners
• Forecasted project revenues and accounted for billable activities monthly

Portland, Oregon Area

• Responsible for owning existing client relationships, retaining and expanding the accounts by generating revenue through consultative selling, outstanding client service and cultivating strong relationships. As Senior.
• Served as primary point of contact for servicing accounts.
• Built and maintained a positive relationship between the client and the company.
• Analyzed program metrics, qualified and validated customer-specific needs and develop solution criteria.
• Maintained records of client interactions, detailing inquiries, complaints, comments, and action taken.
• Identified and evaluated additional business opportunities with current clients to determine focus of growth. Proposed pricing and managed both negotiations and fulfillment.

Vancouver, WA

• Responsible for delighting clients by presenting creative strategies that achieve business goals and ensuring creative deliverables meet the established strategy, budget and schedule.
• Serve as the primary point of contact for multiple projects and client relationships simultaneously, often in unrelated content areas
• Develop strong client relationships and play a collaborative, consultative role in shaping client marketing strategies and initiatives
• Develop relevant, persuasive cost estimates and proposals, and manage all projects within established scope, timeline and budget
• Monitor, reconcile and proactively communicate time, cost or quality issues to client and internal managers
• Actively participate in creative collaboration such as internal brainstorms and work sessions with clients

Portland, Oregon Area

• Helped marketers evolve their customer relationships through intelligent interactions via technology, insights, and services.
• Served as the main point of contact for client email production process, reporting, and list management.
• Developed strong understanding of clients’ email program goals and worked with them to deliver contextually relevant digital communications.
• Managed daily/weekly/periodic communication needs for the client.
• Facilitated in the budgeting and invoicing process for clients.
• Ensured all cross-functional teams adhered to production timelines with a heavy focus on quality control and operational efficiency.

Portland, Oregon Area

• Managed all phases of application development for Facebook campaigns, including scoping and strategy, design, development, quality assurance, and deployment.
• Collaborated with multiple agency leads throughout the U.S. to bring complex development projects to completion.
• Worked with two external agency teams to complete both the design and development of a Facebook experience on Discover’s page. The tab experience, a partnership with Zynga, and associated media buy generated a 600K.
• Tracked project burn and progress on development cycle (both front-end and back-end).

Portland, Oregon

Supported the Producer team at Instrument as a freelance resource. Helped the team in coordinating client deliverables and documenting details of digital marketing programs.

Portland, Oregon

• Led and managed an average of 6-12 simultaneous projects from start to finish, working directly with clients, creatives, programmers, user experience architects, and outside contractors.Duties included:
• Strategized and collaborated with engineers to redesign corporate websites while balancing client wants with user needs on a tight timeline.
• Scoped, planned, and built custom CMS that could handle multiple languages and be easily edited and administered by the end user. Facilitated on-site training post-launch to ensure client understanding of custom tool.
• Worked with media and design teams to develop strategic digital media plans for clients that maintained the integrity of company branding message and design.
• Helped create and deliver quarterly review presentations, with project analysis and future recommendations.
• Delivered consistent client communication throughout life-cycle of projects, including: estimates, project plans, Statements of Work, and Change Orders.

• Responsible for handling the creative execution of multiple e-mail marketing projects. Creative execution included communicating with client on strategy, reviewing copy and design comps, scheduling time internally to.
• Ambassador for HP’s monthly Newsgram program. Maintained integrity of program by acting as liaison between the client’s objectives and Curiosity Group’s creative/technical teams.
• Developed ability to foster client relationships and work collaboratively with team of creatives.
• Created project estimates, Statements of Work, and timelines with project milestones.
• Promoted from Project Coordinator to Project Manager.

• Expanded responsibilities of position and increased team productivity by taking on work for multiple buying departments.
• Researched buying trends, developed new methods for managing information, and outlined connections between advertisements and sales numbers.
• Increased communication between buying staff and advertising department by creating new reports for analyzing business.