I am an Information Technology Executive who helps companies with operational and process efficiencies to increase value-added activities. I have professional experience in executive management, infrastructure, operations, eCommerce product management, marketing technology, compliance, and offshore staffing. I have managed product portfolios of SaaS solutions for B2B and B2B2C channels. I enjoy strategic planning, process improvement, cost reduction, culture focus, relationship management, vendor management, and staff retention.Select achievements from my career: - Directed operation team of 30 engineers for $1B revenue company supporting hosting, server, storage, operating systems, virtualization, and desktop services. - Consolidated data center through lift-and-shift and cloud migration of services.- Migrated application to cloud to host in geo-specific location for localized coverage allowing customer to expand services to global reach. - Streamlined change advisory board process reducing time to create, approve, and notify requestors of change status. - Business relationship manager for technical contacts at Taylor Operating companies.- Managed team of 35 for services in project management office, software development, product management, compute, storage, virtualization, and desktop. - Created and managed $6M technology budget. - Achieved 90% staff retention rate. - Increased electronic order channel from 60% to 75% of total orders. - eCommerce applications contributed $60M in annual top-line revenue - Billed over $1M in revenue for custom software development. - Increased percentage uptime by 4 percentage points for ETL process to data warehouse. Improved data latency from hours to minutes. - Created SOC2/HITRUST compliance process to satisfy customer contractual requirements. Achieved zero SOC2 audit findings in first three years of program.- Converted financials ERP from legacy PeopleSoft to Lawson. I have an MBA from Auburn University and a Bachelor of Science in Computer Science from Georgia Tech.I was one the recipients of the John H. Harland Company 80 at Eighty awards for exemplifying the Harland spirit of giving through volunteering in his community as an ESOL program director. I also received the Pillar of Excellence award from Harland Clarke for exemplifying characteristics of performance excellence.I volunteer in my community through one-to-one financial mentoring, non-profit financial reviews for charitable giving, and as a little league baseball coach.