Result driven professional with 15 years of Client Service and Support experience in the IT/Telecom industry having strong enthusiasm to gain experience in any industry. Demonstrated in the past service record, expertise in dynamic Client service with track record of achieving service targets and delivering customer satisfaction. Possess excellent competencies in developing professional strategies that meet business objectives also, innovative and result driven team player with outstanding communication, presentation, problem solving, and time management skills. Well versed with Linux and Windows based applications. Currently working with Alghanim Kuwait as Resident Voice Engineer @ client site where I can learn more in my work and gain more experience in the field of IT/Telecom