Aug 2021 - Present
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Boby Satria Email & Phone Number
Helping People To Get Better Job I Ex-GOJEK l Ex-Traveloka
at
Sirkel.me
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Helping People To Get Better Job I Ex-GOJEK l Ex-Traveloka
Location
Jakarta, Indonesia
Who is Boby Satria? Overview
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Quick answer
Boby Satria is listed as Helping People To Get Better Job I Ex-GOJEK l Ex-Traveloka at Sirkel.me, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Boby Satria.
Boby Satria previously worked as Founder at Sirkel.Me and Business & Operation Strategy at Agent & Co (Contact Center Services). Boby Satria holds Bachelor'S Degree, Business Administration And Management, General from Universitas Jakarta.
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Sirkel.me
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Profile bio
About Boby Satria
6+y Experienced in Operation & Strategy team.
Current workplace
Boby Satria's current company
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9 roles
Boby Satria work experience
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Business & Operation Strategy
Join us at agentnco.comAgent&Co, a Digital Flexi solutions. We help you grow your business and deliver customer experience excellence. Our certified partners, workforce management systems provide quality services, or the technology to successfully operate your own remote work resources.
Apr 2021 - Aug 2021
Strategic Operation & Partnership Head
- Report to CEO & COO- Leads analysis of partnership status, including scope of opportunity, revenue outcomes, legal considerations, etc.- Evaluates strategic considerations, such as strengths and weaknesses, and develops plans to optimize strategic impact of partnerships- Shaping the company’s overall business strategy- Developing strategic plans and assessing company performance- Conducting research and data analysis to inform business decisions
Jan 2021 - Apr 2021
Operation Head
- Formulate business strategy with others in the executive team- Design policies that align with overall strategy- Implement efficient processes and standards- Coordinate customer service operations and find ways to ensure customer retention
Oct 2020 - Dec 2020
Senior Operations Manager
- Building Ops team :1. Sales Ops Team2. Learning & Development Team3. Customer Service team- Collaborate with other division to release new/update products/SOP- Report to Ops Director
Mar 2020 - Aug 2020
Business Process Financial Products
• Support ongoing operations through operational expertise on the company’s tools and SOPS and proactive information sharing.• Oversee the potential inquiry, request and/or complaint from customer related to the product that has been launch as well as analyze the impact of the product/ process on current SOP, KPI, tools.• Analyze operations data to identify improvement initiative including implementing fixed in coordination with the operations team and other stakeholders.• Liaising with the product teams to deliver additional customer operations-related requirements to be incorporated into the product roadmap.• Administer and manage product knowledge, SOP documentation and FAQ to minimize the impact of an incident and ensure the process is implemented.• Manage and communicate the progress of any bugs report in product and process, conducts monitoring activities and audits for quality assurance purposes and to support the effective functioning of the product and/or process.• Working with the trainer, team leads, and other stakeholders to ensure knowledge is disseminated within the local Customer Operations organization.
Aug 2019 - Mar 2020
Operations Manager
Building i/o Call team Fleet Monetization- Lead 2 division Ops Fleet Monetization• New Supply Team (Outbound/telesales agent)• Existing Supply (inbound & Outbound Team)- Manage day-to-day operations of Fleet Monetization.- Plan & monitor daily/weekly task progress team member- Dive deep into the performance number, perform gap analysis and take actions to increase ops performance- Provide Daily & Weekly Reporting- Handle Escalations with sense of urgency- Ensure our customer service teams deliver high-quality performance- Collaborate with internal & external team
Nov 2018 - Aug 2019
Jr.Manager Support
Mar 2017 - Nov 2018
Senior Programmer Team Lead
Mar 2015 - Mar 2017
2 education records
Boby Satria education
Bachelor'S Degree, Business Administration And Management, General
Diploma Degree
FAQ
Frequently asked questions about Boby Satria
Quick answers generated from the profile data available on this page.
What company does Boby Satria work for?
Boby Satria works for Sirkel.me.
What is Boby Satria's role at Sirkel.me?
Boby Satria is listed as Helping People To Get Better Job I Ex-GOJEK l Ex-Traveloka at Sirkel.me.
Where is Boby Satria based?
Boby Satria is based in Jakarta, Indonesia while working with Sirkel.me.
What companies has Boby Satria worked for?
Boby Satria has worked for Sirkel.Me, Agent & Co (Contact Center Services), Cekaja.Com, Traveloka, and Gojek.
How can I contact Boby Satria?
You can use AeroLeads to view verified contact signals for Boby Satria at Sirkel.me, including work email, phone, and LinkedIn data when available.
What schools did Boby Satria attend?
Boby Satria holds Bachelor'S Degree, Business Administration And Management, General from Universitas Jakarta.
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