Boby Thomas Email and Phone Number
Senior level IT Professional with over 18 years of experience in leading all phases of IT Datacenter Infrastructure, Project Management, System Administration, Networking, Technical Support, Stakeholder Liaison, Service Management and Team Building. Within present role, responsible for managing, NUTANIX, HP, Dell and IBM Servers and make recommendations for service improvement plans. Showcase 13 years in Abu Dhabi Government in forecasting service demand, infrastructure requirements and project resource needs within allowed cost and skills teams. Capable to configure, deploy, and manage a hyper converged datacenter.*Strong information technology professional with a Bachelor’s Degree in Computer Science & MBA in Information Technology. * Techno-functional skills in driving information systems (hardware & software) such as IT service, Operating system and networking technologies to ensure major project success.* Accredited in delivering strategic support in a large-scale and diverse environment of incident management, escalation procedures and infrastructure disciplines.* Expertise in installation with advanced configurations of storage, network, clustering and security considerations.* Accomplished in driving all aspects of data center infrastructures, service leadership, application deployment and networking.* Ability to ensure on-track running of services on applications including Anti-virus software, print services and other software.* Adept in providing a managed level of service at budgeted cost and utmost quality to all users across varied locations/ campus.*Skilled at managing Data Centre Inventories and Projects related to software, licenses, upgrades, replacement and movement.*Proficient in maintaining high performing service support functions including and IT Service Desk and Desktop Support.* Record of providing accurate management reporting on IT Service performance and ensuring the patching and anti-virus updates are carried out promptly and effectively.* Deft at managing company’s Virtual Infrastructure using VMware VSphere Client and Microsoft SCVMM.* Skilled at managing Cisco IP Telephony System and Microsoft Exchange as per organizational infrastructural policy* Demonstrate a high degree of flexibility and commitment, including out of hours working while undertaking datacenter analysis, troubleshooting, and system evaluation.* Earned Best Staff Excellence Award in 2013.
Khalifa University
View- Website:
- ku.ac.ae/engeos
- Employees:
- 1
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Senior It System Administrator – Core SystemsKhalifa UniversityAbu Dhabi, United Arab Emirates -
It Senior Infrastructure AdministratorAbu Dhabi Government Organization Nov 2019 - PresentUnited Arab Emirates* Responsible for managing the VMware and Hyper-V Virtual Server Infrastructures.* Undertake the accountability of Domain, Active Directory, Exchange, DNS, DHCP, Group Policies and user access permissions.* Ensure successful service delivery and infrastructure excellence by ensuring systems, methodologies are in place and followed.* Drive internal and third-party service review meetings covering system performance and IT service improvements.* Involve in designing and implementing multi-user operating systems, hardware and software tools.* Work with stakeholders and infrastructure teams to ensure actions are taken and completed to protect and improve services.* Play a key role in auditing process to ensure the industry practices are met in IT department.* Lead all aspects of IT Administration and Network Support, Virtual Infrastructure and Backup.* Lead the entire Cisco IP Telephony System, Contact Center, Cisco Unity and WebEx systems.* Manage all Virtual Servers / File Servers backup using Veeam Backup system and Physical servers with Networker Backup System.* Oversee all aspects of EMC VNX, Datadomain disk storages and Quantum tape library.* Manage Windows Patching on of all Servers, PC’s using Microsoft WSUS and Manage Engine’s Desktop Central.* Manage Trend Micro Office Scan XG & Deep Security Manager and monitor IT Infrastructure using Manage Engine Op Manager.* Tactically direct the Audit Active Directory & File server using Manage Engine AD Audit Plus.* Direct the Network Security Team and deliver direction on necessary changes in Palo alto and Pulse Secure Firewalls.* Resolve Issues with Datacenter Power and CCU Outages
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Senior Information Technology SpecialistAbu Dhabi Government Organization Sep 2013 - Nov 2019United Arab Emirates* Responsible for IT Operations, Manage 3 Data Center Infrastructures, NUTANIX, Vmware Virtual,Clusters,Domain Controllers, Active directory, DNS, DHCP, Group Policies, Authentication and user Access permission.* Direct IT and AV Teams.* Manage Access Control System(WinPAK),Milestone CCTV Systems, Equitrac Print management Systems.* Manage Projects, Contracting and negotiating with vendors for hardware, software & technical services, involved in IT Audit process.* Manage backups of NAS_EMC VNX, Datadomain Storages with Veeam,Networker Backup Systems.* Monitor Infrastructure devises with ManageEngine Opmanager.* Manage Windows Patching on Servers and Client with DesktopCentral and WSUS.* Responsible for Cisco IP Telephony System, Polycom and Webex Videoconference systems.
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It SpecialistAbu Dhabi Government Organization Sep 2008 - Sep 2013United Arab Emirates* Manage the IT Datacenter Infrastructure, Windows 2008 Servers, Domain Controllers, Active directory, DNS, DHCP, Group Policies, Authentication and user Access permissions.* Manage, Monitor & Configure all HP, DELL Servers, EMC Storages and Backups.* Manage Web Servers, Application Servers, WLAN Controllers & NAC, Security Access,Windows Patching.* Maintaining, Managing and configuring Enterprise Antivirus servers.* Managing IP Telephony - Cisco Calllmanager.* Suggest and provide comments to Audit process to ensure the industry standards and practices are met in IT Department.* Manage software licensing and its renewal.* Manage All Audio Video Equipments, Polycom,Tandberg Video Conferencing Systems & Webex.* Manage backup of all Servers,EMC Storages using Networker Backup System.
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Senior Information Technology Support EngineerHgc May 2006 - May 2008Dubai, United Arab Emirates* The Key Responsibility to Implement & Manage of Win 2003 Domain Controllers, Member Servers, Active Directory, Group policy, RRAS,WSUS, TCP/IP Networking, DNS,DHCP, User Accounts, OU’s Permissions for all Locations .* Administration of enterprise LAN, WAN and enterprise Servers.* Lotus notes server and client configuration* Oracle database and Orion ERP basic level support.* Maintaining enterprise VERITAS backup solution for Windows servers and Clients.* Administration of Enterprise Networking Components (Firewall with VPN).* Installation & Configuration of Servers and Network Equipment.* Maintain entire group IT infrastructure.* Monitor and update enterprise Antivirus (Trend Micro Office Scan 8.0).* Monitor and update enterprise hardware and software Patches.* Create all technical documentation as required & Follow all IT policies.* Evaluate, test and implement new application patches for Oracle base Orion ERPsystem in test environment before applying into the live system.* Taking quotation from clients then making LPOs for purchasing & warrantyrenewing of IT Hardware’s and Software’s as per IT Policy.* Prepares analytical reports on the performance of existing network and suggestsmeans to enhance/upgrade machines efficiency.* Continuously coordinates with concerned units on any network changes.* Maintains up-to-date Software Licensing also inventory of all communication andmain hardware installed from time to time.* Submitting Weekly, Monthly reports to IT Manager about the help desk activitieswith suggestions, to improve the downtime.
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Network AdministratorSafas Internetworking Technologies Pvt Ltd Jan 2005 - Mar 2006Bengaluru, Karnataka, India* Effectively managed 120 systems, Configuring Users, Set Rights to files, directories and network-based printers Cisco Routers, Switches, Administration of Network with WindowsNT, 2000 & 2003 Server.* Managed redundancy in the servers for fault tolerance with User Security and Disk Space management for server excellence. -
System EngineerMicro Gate Technologies Feb 2003 - Nov 2004Bengaluru, Karnataka, IndiaInstallation of Windows machines, Printers and Fax Machines in the office.Managing and providing IT Support to the Clients Companies.
Boby Thomas Education Details
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Sikkim Manipal University, GangtokInformation Technology -
Jetking BangaloreAdvanced Diploma In Computer Hardware & Networking -
Computer Science
Frequently Asked Questions about Boby Thomas
What company does Boby Thomas work for?
Boby Thomas works for Khalifa University
What is Boby Thomas's role at the current company?
Boby Thomas's current role is Senior IT System Administrator – Core Systems.
What schools did Boby Thomas attend?
Boby Thomas attended Sikkim Manipal University, Gangtok, Jetking Bangalore, Bangalore University.
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