Boby Thomas Email & Phone Number

Abu Dhabi, United Arab Emirates

United Arab Emirates

* Responsible for managing the VMware and Hyper-V Virtual Server Infrastructures.* Undertake the accountability of Domain, Active Directory, Exchange, DNS, DHCP, Group Policies and user access permissions.* Ensure successful service delivery and infrastructure excellence by ensuring systems, methodologies are in place and followed.* Drive internal and third-party service review meetings covering system performance and IT service improvements.* Involve in designing and implementing multi-user operating systems, hardware and software tools.* Work with stakeholders and infrastructure teams to ensure actions are taken and completed to protect and improve services.* Play a key role in auditing process to ensure the industry practices are met in IT department.* Lead all aspects of IT Administration and Network Support, Virtual Infrastructure and Backup.* Lead the entire Cisco IP Telephony System, Contact Center, Cisco Unity and WebEx systems.* Manage all Virtual Servers / File Servers backup using Veeam Backup system and Physical servers with Networker Backup System.* Oversee all aspects of EMC VNX, Datadomain disk storages and Quantum tape library.* Manage Windows Patching on of all Servers, PC’s using Microsoft WSUS and Manage Engine’s Desktop Central.* Manage Trend Micro Office Scan XG & Deep Security Manager and monitor IT Infrastructure using Manage Engine Op Manager.* Tactically direct the Audit Active Directory & File server using Manage Engine AD Audit Plus.* Direct the Network Security Team and deliver direction on necessary changes in Palo alto and Pulse Secure Firewalls.* Resolve Issues with Datacenter Power and CCU Outages

United Arab Emirates

* Responsible for IT Operations, Manage 3 Data Center Infrastructures, NUTANIX, Vmware Virtual,Clusters,Domain Controllers, Active directory, DNS, DHCP, Group Policies, Authentication and user Access permission.* Direct IT and AV Teams.* Manage Access Control System(WinPAK),Milestone CCTV Systems, Equitrac Print management Systems.* Manage Projects, Contracting and negotiating with vendors for hardware, software & technical services, involved in IT Audit process.* Manage backups of NAS_EMC VNX, Datadomain Storages with Veeam,Networker Backup Systems.* Monitor Infrastructure devises with ManageEngine Opmanager.* Manage Windows Patching on Servers and Client with DesktopCentral and WSUS.* Responsible for Cisco IP Telephony System, Polycom and Webex Videoconference systems.

United Arab Emirates

* Manage the IT Datacenter Infrastructure, Windows 2008 Servers, Domain Controllers, Active directory, DNS, DHCP, Group Policies, Authentication and user Access permissions.* Manage, Monitor & Configure all HP, DELL Servers, EMC Storages and Backups.* Manage Web Servers, Application Servers, WLAN Controllers & NAC, Security Access,Windows Patching.* Maintaining, Managing and configuring Enterprise Antivirus servers.* Managing IP Telephony - Cisco Calllmanager.* Suggest and provide comments to Audit process to ensure the industry standards and practices are met in IT Department.* Manage software licensing and its renewal.* Manage All Audio Video Equipments, Polycom,Tandberg Video Conferencing Systems & Webex.* Manage backup of all Servers,EMC Storages using Networker Backup System.

Dubai, United Arab Emirates

* The Key Responsibility to Implement & Manage of Win 2003 Domain Controllers, Member Servers, Active Directory, Group policy, RRAS,WSUS, TCP/IP Networking, DNS,DHCP, User Accounts, OU’s Permissions for all Locations .* Administration of enterprise LAN, WAN and enterprise Servers.* Lotus notes server and client configuration* Oracle database and Orion ERP basic level support.* Maintaining enterprise VERITAS backup solution for Windows servers and Clients.* Administration of Enterprise Networking Components (Firewall with VPN).* Installation & Configuration of Servers and Network Equipment.* Maintain entire group IT infrastructure.* Monitor and update enterprise Antivirus (Trend Micro Office Scan 8.0).* Monitor and update enterprise hardware and software Patches.* Create all technical documentation as required & Follow all IT policies.* Evaluate, test and implement new application patches for Oracle base Orion ERPsystem in test environment before applying into the live system.* Taking quotation from clients then making LPOs for purchasing & warrantyrenewing of IT Hardware’s and Software’s as per IT Policy.* Prepares analytical reports on the performance of existing network and suggestsmeans to enhance/upgrade machines efficiency.* Continuously coordinates with concerned units on any network changes.* Maintains up-to-date Software Licensing also inventory of all communication andmain hardware installed from time to time.* Submitting Weekly, Monthly reports to IT Manager about the help desk activitieswith suggestions, to improve the downtime.

Bengaluru, Karnataka, India

* Effectively managed 120 systems, Configuring Users, Set Rights to files, directories and network-based printers Cisco Routers, Switches, Administration of Network with WindowsNT, 2000 & 2003 Server.* Managed redundancy in the servers for fault tolerance with User Security and Disk Space management for server excellence.

Bengaluru, Karnataka, India

Installation of Windows machines, Printers and Fax Machines in the office.Managing and providing IT Support to the Clients Companies.

Master Of Business Administration - Mba, Information Technology

Diploma Of Education, Advanced Diploma In Computer Hardware & Networking

Bachelor'S Degree, Computer Science