Bob Yurkovic Email & Phone Number

New York, NY, US

Teaneck, New Jersey, US

• Life Sciences technology sales, solutions, support, and implementation for large pharma with $50 Mn+ in annual TCV.
• Advisory, engagement, and strategic programs in automation, GenAI, and innovation for commercial business, technology, and R&D.
• Coordinate IT and business services into cohesive solutions: Digital engineering, CX/UX and engagement, AI, data, analytics, automation, IoT, cloud, expert services, and consulting.
• Build strategic partner programs leveraging the company's capability to accelerate the client's business.
• Provide thought leadership, innovation, and guidance in LS.

• Designed mobile caregiver PoC. Ready access to caregiver tools and information.
• Digital technology and experience strategy advisory.

• Executive Consulting for sales, marketing, innovation, strategy, business plans, and operations.Intelligent solutions to GROW YOUR BUSINESS
• Marketing: strategy, messaging, GTM, market penetration, sales enablement, and automation.
• Optimize and automate operations with digital excellence (methods, COEs, strategy).
• Client received over 20% increase in revenue growth in 1 year following strategic advice. Built campaigns, messaging, and product shaping.
• Use cases for healthcare. (cold chain, remote patient monitoring, consolidated cancer information sharing)
• New lecture/workshop series. Building Leaders: Diversity & Inclusion, organizational thinking, and leading to foundational leadership.

New Delhi, Delhi, IN

• High Tech Sales and advisory for document management systems in the insurance sector.
• RFP award for large global ECM solution.

Mclean, Virginia, US

• Strategic Advisor and executive sponsor assisting senior executives in Healthcare with digital solutions by transforming strategic ideas into concept models for growth using a low code platform.
• Assist Sales Executives in generating revenue and expansion.
• Workshops for problem resolution, requirements, concept models, and solution architecture.
• Use cases in Healthcare.
• Account remediation.
• Mentor for women employee program.

Mclean, Virginia, US

• Low code platform for Sanofi and Bristol-Myers Squibb.
• MVP in production for P2P application with 90,000 users. - Sanofi
• Within 1 year, our vendor satisfaction metrics moved from YELLOW/RED to all GREEN
• New AI/ML and IoT apps for expanded uses in Life Sciences.
• Led the Appian message shift from BPM to digital transformation.

London, London, GB

• Author of book: “Commercializing Consumer Engagement”. How to engage people in making better health decisions by understanding human behaviors and employing digital techniques. Use ultra-personalization that drive.
• On the US speaker circuit at key HC industry events discussing digital engagement and customer centricity. Keynote speaker, event chair, panels, book signings, and private company events.

Cranford, NJ, US

• Consulting services to healthcare payers as a start-up practice.
• First call resolution (FCR) and CX workshop for Horizon Blue.
• Architect and study for consumer-centric retail health business models for healthcare payers.
• Strategic analysis on mobile for Horizon Blue.
• Built mobile medication adherence PoC model for Merck.

Eden Prairie, MN, US

• VP Customer Experience and Engagement P&L practice for Optum and Executive Advocate for customer-centric corporate initiatives.
• Build a new thriving Professional Services practice in Optum Consulting. Highest profitability and YOY revenue growth. After 2 years, pivoted the business from design to solutions to achieve a greater margin.
• App Dev, portal design, UX design, VDP, and staff aug for Life Sciences, Payers, and HCPs. Built organization of BAs, UI/UXs, Developers, Architects, QA Testers, and Project Mgmt. for professional services.
• The business achieved a 4.85 out of 5 customer satisfaction rating over 5 years
• Senior executive culture facilitator driving behavioral change to go from $100 Bn to $200 Bn.
• Invention: Designed/built a biometric engagement platform shown at CES 2012. Backed by CMO. Captured hard and soft vitals for users while aggregating data for an overall view of the population's health at large.

US

• Business solution architect and consultant to C Suite for new offers, programs, and initiatives for market penetration. Requirements, tech integration, and PoCs.
• OpenGate initiative for C Suite enabling consumer market entry for health services.
• Solution architect for Exante CEO on the integrated smart card initiative.
• Solution architect for customer experience program to consolidate 150+ sites. Design and prototype.
• Redesign of myuhc.com with 5 Mn users. Fixed derailed program. Reduced call center calls.

• Intelligent communication solutions and online application development
• Application development. Lucent Tech contracts. Requirements, design, and build.
• New software products/services: Corporate Radio System, Online Survey Services, eCommerce system.

• 50 person team. Ideation, operations, design, test, and development. Bleeding edge tech in the Bell labs style of innovation.
• Led entry into new mobile internet data market for company. - Team Built carrier-grade Voice Gateway and information delivery, Mobile Media Platform that integrated voice (ASR, TTS), alerting, content acquisition..
• Wireless sensor (IoT) concept models using hierachical architecture and limited AI on sensor layers.. Farming and healthcare.
• Created Application Developer’s program to accelerate adoption of the Mobile Media Platform. - Concept mode, operations, test/dev systems, support, partner mgmt.
• Invented new mobile app, AudioRunner™, personalized audio content delivery via voice. Pre-iTunes. - Ideation, theory, concept, reqs, architecture, POC, design, and agile dev.
• Built multi-million $ Innovation Center and Digital COE for idea incubator, rapid prototyping, and product design.

• Created Innovation Lab (COE) supporting global events and organizations. Internet, and wireless.
• Transformed Wireless BUs to adopt digital methods and internet earning 900% ROI.
• Created new End-User Computer Services supporting 50,000 employees.
• Deployed first Exchange server in AT&T/Lucent
• Solution arch, requirements, design, build, and operations for the largest US intranet site - Lucent.
• Corporate content consolidation while extending company-wide access saving $10's of thousands.

Dallas, TX, US

• Managed the global $3-4 billion wireless product portfolio.
• Strategy, emerging tech products, customer requirements/VOC, customer success/CSAT
• Changed from tech to market-driven products - increased market share from 10% to 50% market share.
• Go to market with new digital tech for a dominant market position against competition.
• Support global sales team with business development, training, sales tools, events, and Marcom for products using Digital tech.

Dallas, TX, US

• Architected and negotiated mega-deal worth $200 Mn with NYNEX Mobile for cell site infrastructure.
• Co-directed and funded 50% of AT&T/NYNEX $2 Mn joint marketing campaign on Reliability to protect against digital threats.
• Transmission equipment and 5ESS switch sales
• Data equipment sales
• EMEA Large international cable and wire sales
• $100 Mn/yr domestic VAR program - intelligent wiring systems

Bsee, Electrical Engineering And Computer Science

Agile Dev, Global Leadership, Program Management, Business Strategy, Patent Generation

Marketing, Product Marketing, Business Strategy, Finance

Strategy, Advanced Sales, Marketing, Master Negotiating, Product Mgmt., Leadership