People-centric leader with substantial experience in operations, customer service, sales and general management of business units with up to 300 employees. Excellent manager of people and designer of business processes, passionate about increasing customer and employee satisfaction. Highly experienced in project management. Have achieved multi-million-euro optimizations in different complex organizational setups. Considerable experience with mergers and acquisitions. Have held positions with P&L responsibilities in large companies (Procter & Gamble, Tetra Pak, Telekom Austria Group) since 2002.