Lisa Novotny Email & Phone Number

United States

St Peter, Mn

Eden Prairie, Minnesota

• Develop leads, schedule appointments, identify customer needs, and recommend appropriate products• Assess risk tolerance and investment/risk-management goals to discover solutions suited to client• Consistently meet or exceed sales goals by developing and following a prospecting and sales process• Build lasting relationships to contribute to overall business growth and stability• Address and calm customer concerns and handle questions accurately and timely

Shakopee, Mn

• Assisted in the coordination of tradeshows including marketing and promotional materials• Managed projects to ensure that tasks were performed correctly and on time• Directed the planning, design and completion of creating new sales and marketing materials• Collaborated with product management to update materials and communicate changes to design team

•Compose and generate reports, spreadsheets, graphs, and slides for meetings•Provide quality service to current and potential clients inquiring about the services offered•Manage and maintain management information system database•Work with consultants and directors to generate story ideas and write articles for publications and success stories•Assist with staffing and recruitment processes; screen resumes, schedule interviews, employment verifications and complete reference checks•Assist administrative management with ongoing projects and tasks to meet tight deadlines•Develop and implement email marketing campaigns to promote services and keep clients informed

•Performed manual data collection and organization•Supervised and managed the work of 10 to 15 part time employees•Facilitated and coordinated daily supervisor meetings

•Provided exemplary customer service and exhibited suggestive selling•Excelled at multitasking while remaining professional and courteous in a fast-paced environment•Anticipated, identified and fulfilled customer needs and clarified special orders

•Demonstrated proficiencies in telephone and front-desk reception in a high-volume environment•Responsible for resolving customer complaints and ensuring that a smooth operation•Greeted and directed guests by creating a memorable experience and lasting relationships

Bachelor Of Business Administration (B.B.A.), Marketing

Activities and Societies: Business Club - Director of Marketing Human Resource Management Club - Publicity Officer

Education record