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Brian O'Donnell Email & Phone Number

Support Technician (Remote and On-site) at IPQuest
Location: Birmingham, Alabama, United States 9 work roles 3 schools
1 work email found @balch.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email b****@balch.com
LinkedIn Profile matched
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Current company
Role
Support Technician (Remote and On-site)
Location
Birmingham, Alabama, United States

Who is Brian O'Donnell? Overview

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Quick answer

Brian O'Donnell is listed as Support Technician (Remote and On-site) at IPQuest, based in Birmingham, Alabama, United States. AeroLeads shows a work email signal at balch.com and a matched LinkedIn profile for Brian O'Donnell.

Brian O'Donnell previously worked as Senior Information Technology Specialist at Balch & Bingham Llp and IT Contractor at Dell Services Federal Government. Brian O'Donnell holds Master'S Degree, Data Assurance And Cybersecurity from Capella University.

Company email context

Email format at IPQuest

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*@balch.com
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AeroLeads found 1 current-domain work email signal for Brian O'Donnell. Compare company email patterns before reaching out.

Profile bio

About Brian O'Donnell

As a highly skilled and driven IT professional with over 25 years of industry experience, I am determined to embark on a new journey in Cybersecurity, leveraging my extensive background in diverse platforms, technical support, troubleshooting, network management, and security.Having completed a Master's degree in Data Assurance and Cybersecurity, I have gained significant expertise in advanced cybersecurity concepts and practices. This educational pursuit is further complemented by my attainment of various certifications, including A+, ITIL Foundations, Web Programming, and Security+.I have been recognized throughout my career for leading successful large-scale hardware and software upgrade projects, showcasing exceptional project management, technical training, and personnel supervision abilities. My commitment to staying up-to-date with industry trends and best practices allows me to enhance my skill set continuously.With a solid educational foundation and a reputation for excellent communication skills, I can effectively convey technical concepts to end users and provide comprehensive documentation and training. As a team-oriented professional, I excel at working independently to deliver timely and effective results.I firmly believe in lifelong learning, consistently staying informed about the latest advancements and procedures in the ever-changing Cyber Support landscape. With my technical excellence, project leadership, and cybersecurity knowledge, I am eager to make a significant impact in enhancing organizations' security posture and further develop my skills in this dynamic field.

Listed skills include Microsoft Office, Technical Support, Software Installation, Training, and 30 others.

Current workplace

Brian O'Donnell's current company

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IPQuest
Ipquest
Support Technician (Remote and On-site)
AeroLeads page
9 roles

Brian O'Donnell work experience

A career timeline built from the work history available for this profile.

Support Technician (Remote And On-Site)

Current

Norcross, Georgia, US

Support dental practices across the Southeast. Design, implement, monitor, and troubleshoot customized technical solutions.Provide enhanced network management, server monitoring, remote service, and on-site repairs.Specific areas of focus include: *Encrypted Email *Web Content Filtering *Endpoint Security *Network Management *Encrypted Hard Disks.

Apr 2022 - Present

Senior Information Technology Specialist

Birmingham, Alabama, US

· Support over 300 law firm staff across ten offices, troubleshooting all hardware/software issues, including desktops, laptops, printers, iPhones, and video conference equipment: Mac, PC environment.· Facilitate all Video Conference requests, including Polycom, Zoom, GoToMeeting, Skype, and MS Teams.· Install, upgrade, and troubleshoot all Windows 10 and.

Dec 2018 - Mar 2022

It Contractor

Round Rock, Texas, US

Support all technical aspects of federal government research facility:Hardware (Mac & PC)SoftwarePhonesA/V equipment Videoconferencing Network Troubleshooting

Jun 2015 - Nov 2018

It Consultant

Menlo Park, CA, US

  • Support over 500 agents in call-center environment: Diagnose and repair all hardware/software issues (includes Dell, HP, Lenovo, Apple, Polycom, Canon and custom built systems)
  • Administer configuration management software, soft-phone, call recording, and payment processing software such as Altiris, Uniphi, Bria, Call Guard, and Aspect Quality Management (AQM).
  • Image PCs per client requirements, utilizing full drive encryption, Symantec Endpoint Protection, and various other applications managed and deployed via Altiris.* Lead large-scale hardware and software upgrade.
Oct 2014 - Mar 2015

Technical Lead/ Project Manager (Contract)

Peak Systems (New York, Ny)

Technical Lead for multiple hardware upgrade projects at local client offices in Denver Metro area.

Apr 2013 - Oct 2014

It Helpdesk Supervisor

Missoula, MT, US

*Support faculty, staff and students with access, enrollment or technical issues with the learning management system (LMS); assist faculty with course content development.*Interview, train and evaluate all student interns working on UMOnline help-desk.*Develop & maintain knowledge base as reference for on-going technical issues, including screen-shots and.

Aug 2011 - Feb 2013

It Support Specialist

Kalispell, MT, US

*Analyze, troubleshoot and repair all hardware, peripherals, telephony and network equipment.*Support PC software such as Windows OS and/or MS Office Suites, and Citrix End-user environment (XenApp).*Install pre-approved software remotely for Bank Employees.

Sep 2010 - Aug 2011

It Project Manager

Partnership Health Center

*Utilize MS Office to track project deadlines, notes, patient data, updates and data imports.*Configure and test SonicWall firewall and VPN software between outlying sites.*Install and upgrade Ryan White CAREWare database software for all users.

Sep 2009 - May 2010

It Support Specialist/ Technical Trainer

Intervet-Schering Plough/ Merck

*Create and present technical training to local employees and remote sales force. *Perform all end user hardware and software installations and upgrades: laptop, desktop, smart-phones, printers, VPN, network and wireless connectivity.*Administer Windows and SAP user accounts; maintain voice-mail and back-up tape storage.

Sep 2003 - Sep 2009
3 education records

Brian O'Donnell education

Master'S Degree, Data Assurance And Cybersecurity

Capella University

Associate Of Science (A.S.), Wind Energy Technology

Ecotech Institute

Bs, Economics

University Of Delaware
FAQ

Frequently asked questions about Brian O'Donnell

Quick answers generated from the profile data available on this page.

What company does Brian O'Donnell work for?

Brian O'Donnell works for IPQuest.

What is Brian O'Donnell's role at IPQuest?

Brian O'Donnell is listed as Support Technician (Remote and On-site) at IPQuest.

What is Brian O'Donnell's email address?

AeroLeads has found 1 work email signal at @balch.com for Brian O'Donnell at IPQuest.

Where is Brian O'Donnell based?

Brian O'Donnell is based in Birmingham, Alabama, United States while working with IPQuest.

What companies has Brian O'Donnell worked for?

Brian O'Donnell has worked for Ipquest, Balch & Bingham Llp, Dell Services Federal Government, Robert Half Technology, and Peak Systems (New York, Ny).

How can I contact Brian O'Donnell?

You can use AeroLeads to view verified contact signals for Brian O'Donnell at IPQuest, including work email, phone, and LinkedIn data when available.

What schools did Brian O'Donnell attend?

Brian O'Donnell holds Master'S Degree, Data Assurance And Cybersecurity from Capella University.

What skills is Brian O'Donnell known for?

Brian O'Donnell is listed with skills including Microsoft Office, Technical Support, Software Installation, Training, Data Analysis, Project Management, Windows 7, and Troubleshooting.

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