Boğaç Pala Email & Phone Number

• Worked on enhancing the distribution process and post-sale customer relationship programs. Redesigned loyalty programs for customers.• Created visiual and written content for merchandise through Shopify.• Analyzed monthly, quarter and annual sale data, prepared reports in compliance with the data interpreted. • Worked on the internet site daily by enhancing the SEO, performance issues and optimizing product imagery.

• Implemented and monitored organizational plans to develop goals and strategies addressing the critical issues of the local and foreign customers. • Identified customer needs to enhance service prospects in the areas of production, distrubition and sales.• Applied the principles of agile development techniques in the field of steel production.• Analyzed customer feedback data to identify better service strategies and applied them in the future interactions.• Monitored competition by conducting continuous market research on their purchases, sale volumes and created strategies regarding regional political and economic trends.• Executed legal & bureaucratical procedures for subsidiary foundation in Sofia.• Established and maintanied foreign customer relations with the sales team in Bulgaria and Serbia.

• Learnt and practiced the trade techniques and the strategies in the Spice Bazaar (1660) through one-on-one sales with local and foreign customers.• Managed the stock and communicated with the suppliers accordingly to keep an actively full stock of all the products.

• Participated in marketing strategy meetings and prepared presentations on specific products and services.• Learned coating methods for various trade vessels.

Lisans Derecesi, Pazarlama/Pazarlama Yönetimi, Genel

Education record