Bogdan Badea Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Bucharest Metropolitan Area

Craiova, Dolj, Romania

Lacul Sarat, Braila

Alma Health & Spa Retreat is both a wellness retreat and a holiday destination. The Health Center, the Spa, the 6 restaurants, the hotel, the private beach and, last but not least, the Event Center with its spectacular ceremony hall make Alma Health & Spa Retreat a complete destination, whose main goal is the well-being of its guests.

Bucharest, Romania

Recruiting and training HORECA relief staff for Restaurants and Hotels.Outsourcing HORECA relief staff to up scale hotels in Bucharest and Constanta region - all intl. brand portfolio.Coaching recruited staff according to each partner specific needs.

Bucharest Metropolitan Area

Coordinating daily restaurant operations maintaining profitability and quality goals.Overseeing delivery process.Driving tailored service to enrich customer satisfaction.Responding efficiently and accurately to restaurant customer complaints.Events management.Managing cost efficient purchasing process.

Bucharest, Romania

Managing food and beverage operations within budget and to the highest standards.Leading F&B team by attracting, recruiting, training and appraising talented personnel.Preserve excellent levels of internal and external customer service.Implementing targets, KPI’s, policies and procedures.Acting an active role in sales & marketing projects. Successfully managing the ''Open Days'' Event at Caro Hotel.Managing multiple outlets - indoor and outdoor venues.

Center Bucharest

Approaching guests and colleagues in a friendly, service-oriented manner. ''Yes We can!'' attitude.Planning events. Presenting and Selling available and suitable banquet / event options to the highest possible standard.Ensures all functions and staff are best set before required time on BEO.Monitoring banquet team members to ensure all operating procedures are implemented.Ensuring staff training programs.Continuously evaluate strategies and ideas for enhancements to benefit the guests experience. Undertake comprehensive actions of sales to secure new and last minute business minimizing the impact of low activity periods.Build strong relationships with customers to fully understand their needs.Encouraging repeat business through excellent customer service and inquiry handling.Assist in monitoring of sales and budgetary reports as required.Applying successfully cost reduction techniques for the highly revenue generating Banquet Operation

Bucharest, Romania

Oversaw Food and Beverage Department including multiple outlets, such as fine dining, in-room dining, banquets, and private events. Responsible for managing 24+ employees and assisting in recruiting, interviewing, hiring, and training associates. Participated in staff meetings and evaluated performance of employees in designated areas and provided regular appraisals for improvement.Maintained exceptional quality of all beverage services served to customers. Worked with food and beverage team to increase net sales by 6% year-over-year, by cutting costs and increasing sales by effectively training staff.Forecasted schedules to appropriately meet the demands of business and efficiently monitored and managed effective costing and resource allocation.Demonstrated ability to increase banquet sales and build rapport with clientele; recognized for ability to communicate to hotel colleagues and guests in a professional and timely manner.

Center Bucharest

Ensure successful department revenue by creating and improving upselling techniques for the R/S operators.Personalizing the order taking process by providing clear tool to team members and going the extra mile with key words exceeding the psychological enjoyment of guest hearing mother language key words.Improving Minibar revenue by creating from scrap a Late Charge system that was not existent and also controlling the expiry items by creating a new menu with only top selling and imperatively necessary products.Improving GSTS scores to its all time maximumFixing breakage items issues by providing unconditional help to annexed departments as housekeeping and stewarding.

Phoenix, Arizona Area

I was trained as a Food and Beverage Manager during an 18 month rotational training shadowing the Manager of each and every one of the hotel's main departments.High References from the Room Service Manager , Banquet facilities Manager and F&B Manager from JW Marriott in Phoenix AZ and the Room Service Supervisor , Banquet Maitre D'Hotel from JW Marriott Bucharest

Bucharest, Romania

Phoenix, Arizona Area

Working as a Catering Captain as a second job with high references for a 5 diamond service provided to our guests! As a Captain I was being able to use my leadership skills in order to offer the guests an excellent service during their very important events.I was in charge over a 12 people team while we raised the company fame and sales eith our personalised service and proactive upsell during very important catering events by companies all over the Phoenix/AZ