- Micro frontends (single-spa)- Libraries- Migration from ng6 to ng9

Develop features on client side using AngularUsing Vue and NuxtJS

Developed the client side of a task management tool ( like Jira ): https://easydoo.com/Technologies used:- JavaScript- Typescript- Angular 8Project features:- Mobile compatible- Realtime updates based on web sockets- Several types of entities with specific features- Embedded chat ( like Slack ) with markdowns- Drag/drop customisable folders structure with breadcrumbs

Developed the client side of a pension analysis and pension management tool.Technologies used:- Javascript- Typescript- Angular 6- GitlabFeatures:- Dashboards- Customised roles based on features- Tables with inline editing ( Kendo UI - Telerik )

Developed a web solution to create manage and search for knowledge base articles using the following stack: - Elasticsearch - ASP.NET core - AngularFeatures: - autocompletion/ highlighting - generating tickets via emails to an external service desk- user access/roles using Firebase Authentication- material design

- Responsible for delivering the services to meet contractual obligations - Responsible for correct execution of the projects within the delivery unit including changes, resolution of incidents, etc - Delivering the service according to agreed costs and supports measures to reduce costs - Acting as a safeguard so that operating tasks are successfully managed along the contract life cycle phases - Gaining / understanding of the client, contract, business context, and priorities of the account - Ensures that Tower deliverables are according to the agreed Service scope and SLA targets from a supply view - Managing escalation and crisis situations cross Healthcare Sector of Siemens in WSDS Tower - Coordinating activities and interfacing within the Service Management organization - Ensuring SLA achievement and customers satisfaction. Taking ownership of the CSAT process for the contract, ensuring adequate governance with customer is implemented, ensuring actions are defined and implemented to prevent / close any gap in customer satisfaction, ensuring client meets its obligations - Responsible for new services to be included in daily service (for example after a project becomes operational) - Present and offer additional features of the service using Non Commodity Service contracts, and assure that they are implemented correctly - Responsible for the South West Europe sector on H-Drive Clean Up Project for Siemens

Among others, some responsibilities were to: - Integrate customized software in the customer's environment using SCCM based tools - Creating and developing individualized test cases for each application type - Testing the customized software that has to include customer specific functionality features - Troubleshooting errors encountered during integration and testing phase - Increase the customer satisfaction by performing qualitative tasks to provide the software requests on-time - Provide best technical solution that satisfies the customers needs - Basket Management: CRUD baskets which contains the customer software

- Provide technical support via phone, email and remote sessions for Red Earth Software products - Policy Patrol Email, Policy Patrol MFT and Policy Patrol Archiver - Worked with Microsoft Windows Server, Microsoft Exchange Server, Hyper-V - Troubleshoot with development team various bugs and features based on customers incidents - Assist end users with technical support related to their questions and problems via phone and emails - Collaborate with our sales department in order to provide new offers to our customers - Create and maintain knowledge bases on Red Earth Software products - Provide training to new support engineers

- Installed software and operating systems on company computers - Maintained accurate hardware and software inventories - Restored data , operating systems , files - Resolved virus and malware issues