Bogdan Dinca

Bogdan Dinca Email and Phone Number

Senior Shift Manager @ Imagine Live
Bucharest, Romania
Bogdan Dinca's Location
Bucharest, Romania, Romania
About Bogdan Dinca

Bogdan Dinca is a Senior Shift Manager at Imagine Live.

Bogdan Dinca's Current Company Details
Imagine Live

Imagine Live

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Senior Shift Manager
Bucharest, Romania
Website:
imaginelive.com
Employees:
160
Bogdan Dinca Work Experience Details
  • Imagine Live
    Senior Shift Manager
    Imagine Live
    Bucharest, Romania
  • Arrise Powering Pragmatic Play
    Shift Manager
    Arrise Powering Pragmatic Play Mar 2021 - Present
    Bucharest, Romania
  • Arrise Powering Pragmatic Play
    Risk Analyst
    Arrise Powering Pragmatic Play Aug 2020 - Mar 2021
    Bucharest, Romania
    - analyzing data in order to find potential risks- aggregate data from multiple sources to provide a comprehensive assessment- collaborating with other departments in order to ensure any potential risk factors are resolved- monitoring internal and external data that may present a risk to the company
  • Arrise Powering Pragmatic Play
    Customer Service Representative
    Arrise Powering Pragmatic Play Aug 2019 - Aug 2020
    Bucharest, Romania
    - Managing live chat complaints and player behavior- Ensuring player transactions are made successfully and reporting any that fail
  • Telus International Europe
    Player Support Specialist
    Telus International Europe Nov 2016 - Dec 2017
    - Helping players with any issues they might be encountering through tickets, regardless of what discipline the issue is related to(Tech, Billing, Game, Account or Player Behavior)- Conducting thorough investigations and making player focused decisions in order to provide the best player experience possible- Communicating with teams from all around the world in order to decide what is the most player focused thing to do- Identifying any trending issue that may appear and… Show more - Helping players with any issues they might be encountering through tickets, regardless of what discipline the issue is related to(Tech, Billing, Game, Account or Player Behavior)- Conducting thorough investigations and making player focused decisions in order to provide the best player experience possible- Communicating with teams from all around the world in order to decide what is the most player focused thing to do- Identifying any trending issue that may appear and communicating it to the right department in order to solve it as quickly as possible- Training new comers Show less
  • Azamara Club Cruises
    Casino Dealer
    Azamara Club Cruises Mar 2016 - Sep 2016

Bogdan Dinca Education Details

Frequently Asked Questions about Bogdan Dinca

What company does Bogdan Dinca work for?

Bogdan Dinca works for Imagine Live

What is Bogdan Dinca's role at the current company?

Bogdan Dinca's current role is Senior Shift Manager.

What schools did Bogdan Dinca attend?

Bogdan Dinca attended Universitatea „politehnica” Din București.

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