Bogdan Dovan

Bogdan Dovan Email and Phone Number

Service Manager and Consultant Level 1 ERP Soft One @ Plin Tech Srl
Bucharest, Romania
Bogdan Dovan's Location
Bucharest, Romania, Romania
Bogdan Dovan's Contact Details

Bogdan Dovan work email

Bogdan Dovan personal email

About Bogdan Dovan

Bogdan Dovan is a Service Manager and Consultant Level 1 ERP Soft One at Plin Tech Srl. He possess expertise in team leadership, business analysis, microsoft office, microsoft excel, microsoft word and 22 more skills.

Bogdan Dovan's Current Company Details
Plin Tech Srl

Plin Tech Srl

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Service Manager and Consultant Level 1 ERP Soft One
Bucharest, Romania
Website:
plintech.ro
Employees:
11
Bogdan Dovan Work Experience Details
  • Plin Tech Srl
    Service Manager And Consultant Level 1 Erp Soft One
    Plin Tech Srl
    Bucharest, Romania
  • Plin Tech Srl
    Service Manager & Consultant Level 1 Erp Soft One
    Plin Tech Srl Jun 2021 - Present
    Bucharest, Romania
    - Consultant ERP LEVEL 1 Soft One- Creating layouts / design for ESL SOLUM ( electronic shelf labels ) - Configure and install the software SOLUM and configure on the server- Configure and instal network devices ( routers SOLUM for ESL )- Manage the portfolio of technologies, products and services that form the solution that I’mresponsible-Propose, implement, coordinate, evaluate and permanently update the strategy fordeveloping solutions or products-Supervise the transformation of the requirements into the specifications, with the help of thedevelopment team-Participate in the solution development process-Lead projects and equipment installation-Collaborate closely with the commercial and with supplier's team-Interact with external vendors/service providers regarding repair of hardware-Solving incidents at clients office or remotely-Maintaining software applications, operating systems and regular maintenance.-Provide necessary technical documentation, occasionally creating it if needed-Experience with Apple iOS, Google Android, and Windows Mobile/CE Operating Systems-Train customer's staff in operation for the optimal use of equipment.-Troubleshoot system and network problems and diagnose and solve hardware issues (Windows - TCP/IP / LAN/WAN / DNS troubleshooting )-CRM Systems ( WRIKE ) - Creating and managing tickets, adding service contracts, generating monthly reports-Provide technical support for all mobile device issues via ticketing system, telephone, or email. - Provide technical support for the company's employees/customers (local or remote)- Build and install the new employees work enviroment- Create user account, reset password on Active Directory- Configure the e-mail adress for the new employeesHardware and Software solution Engineer in Auto ID- MDM Solutions;- Repair mobile devices and PC - Update OS mobile devices and PC- Bar code: Read and Print Solutions;
  • Smart Id Dynamics
    Technical Support And Service Engineer
    Smart Id Dynamics Oct 2012 - Jun 2021
    Bucharest, Romania
    - Lead small projects and equipment installation- Testing applications developed by Smart ID on site and on the office- Administration of large enterprise environment ( Wavelink Avalanche ) which includes installation, configuration, deploying, and troubleshooting for mobile devices infrastructure >3000 devices- High level Administration experience in creating Device Groups, Basic Packages, Application packages and Rules .- Create and maintain standard documentation for devices and applications managed by the MDM (Wavelink Avalanche) platform.- Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices- Provide necessary technical documentation, occasionally creating it if needed- Experience with Apple iOS, Google Android, and Windows Mobile/CE Operating Systems- Train customer's staff in operation for the optimal use of equipment.- Support and maintain laptop PC, desktop PC hardware and software, including new computer set-up, images, software installation, upgrades and troubleshooting. (Windows XP / 7 / 10 / 11 )- Process RMA or warranty replacement of hardware.- Troubleshoot system and network problems and diagnose and solve hardware issues (Windows - TCP/IP / LAN/WAN / DNS troubleshooting )- CRM Systems ( Microsoft Dynamics CRM ) - Creating and managing tickets, adding service contracts, generating monthly reports- Maintain, adjust and replace onsite Datalogic, Zebra, devices of existing customer systems- Install (mechanical, cabling), configure and start-up (commissioning) Datalogic, Zebra, equipment at customer site as per pre-defined specifications- Provide technical guidance / basic training on functionality, troubleshooting, and replacement of Datalogic, Zebra, equipment to customer personnel- Provide technical support for all mobile device issues via ticketing system, telephone, or email.
  • Network One Distribution
    Asistent Team Leader Departamentul Rma
    Network One Distribution Sep 2011 - Sep 2012
    Bucharest, Romania
    Network One Distribution is one of the most powerful groups in the IT industry in Romania, currentlybeing a leading player in the IT & C distribution market. The approach we develop is based on theconcept of broad line distribution, which translates by offering a full range of components, peripheralsand accessories necessary for the equipping and operating of any computer or office.Thus, we are here to become a strong regional brand in the distribution industry. We will continue to expand the local and regional IT market by developing a strong brand that exceeds our customers' and partners' expectations.

Bogdan Dovan Skills

Team Leadership Business Analysis Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Ccna Level One Hardware Networking Erp Printers Key Account Management Mobile Devices Solution Selling Team Management Account Management Product Management Negotiation Project Management Sales Management Technical Support Telecommunications

Bogdan Dovan Education Details

Frequently Asked Questions about Bogdan Dovan

What company does Bogdan Dovan work for?

Bogdan Dovan works for Plin Tech Srl

What is Bogdan Dovan's role at the current company?

Bogdan Dovan's current role is Service Manager and Consultant Level 1 ERP Soft One.

What is Bogdan Dovan's email address?

Bogdan Dovan's email address is bo****@****rtid.ro

What schools did Bogdan Dovan attend?

Bogdan Dovan attended Universitatea Din Craiova.

What skills is Bogdan Dovan known for?

Bogdan Dovan has skills like Team Leadership, Business Analysis, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Ccna Level One.

Who are Bogdan Dovan's colleagues?

Bogdan Dovan's colleagues are Dragos Madalin Radu, Jianu Culic, Maria Buonanno, George Bumbac, Puiu Grozea, Andreea Grigore.

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