Bogdan Dovan Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Bucharest, Romania

- Consultant ERP LEVEL 1 Soft One- Creating layouts / design for ESL SOLUM ( electronic shelf labels ) - Configure and install the software SOLUM and configure on the server- Configure and instal network devices ( routers SOLUM for ESL )- Manage the portfolio of technologies, products and services that form the solution that I’mresponsible-Propose, implement, coordinate, evaluate and permanently update the strategy fordeveloping solutions or products-Supervise the transformation of the requirements into the specifications, with the help of thedevelopment team-Participate in the solution development process-Lead projects and equipment installation-Collaborate closely with the commercial and with supplier's team-Interact with external vendors/service providers regarding repair of hardware-Solving incidents at clients office or remotely-Maintaining software applications, operating systems and regular maintenance.-Provide necessary technical documentation, occasionally creating it if needed-Experience with Apple iOS, Google Android, and Windows Mobile/CE Operating Systems-Train customer's staff in operation for the optimal use of equipment.-Troubleshoot system and network problems and diagnose and solve hardware issues (Windows - TCP/IP / LAN/WAN / DNS troubleshooting )-CRM Systems ( WRIKE ) - Creating and managing tickets, adding service contracts, generating monthly reports-Provide technical support for all mobile device issues via ticketing system, telephone, or email. - Provide technical support for the company's employees/customers (local or remote)- Build and install the new employees work enviroment- Create user account, reset password on Active Directory- Configure the e-mail adress for the new employeesHardware and Software solution Engineer in Auto ID- MDM Solutions;- Repair mobile devices and PC - Update OS mobile devices and PC- Bar code: Read and Print Solutions;

Bucharest, Romania

- Lead small projects and equipment installation- Testing applications developed by Smart ID on site and on the office- Administration of large enterprise environment ( Wavelink Avalanche ) which includes installation, configuration, deploying, and troubleshooting for mobile devices infrastructure >3000 devices- High level Administration experience in creating Device Groups, Basic Packages, Application packages and Rules .- Create and maintain standard documentation for devices and applications managed by the MDM (Wavelink Avalanche) platform.- Providing advanced troubleshooting and application problem solving related to the use of Mobile Devices- Provide necessary technical documentation, occasionally creating it if needed- Experience with Apple iOS, Google Android, and Windows Mobile/CE Operating Systems- Train customer's staff in operation for the optimal use of equipment.- Support and maintain laptop PC, desktop PC hardware and software, including new computer set-up, images, software installation, upgrades and troubleshooting. (Windows XP / 7 / 10 / 11 )- Process RMA or warranty replacement of hardware.- Troubleshoot system and network problems and diagnose and solve hardware issues (Windows - TCP/IP / LAN/WAN / DNS troubleshooting )- CRM Systems ( Microsoft Dynamics CRM ) - Creating and managing tickets, adding service contracts, generating monthly reports- Maintain, adjust and replace onsite Datalogic, Zebra, devices of existing customer systems- Install (mechanical, cabling), configure and start-up (commissioning) Datalogic, Zebra, equipment at customer site as per pre-defined specifications- Provide technical guidance / basic training on functionality, troubleshooting, and replacement of Datalogic, Zebra, equipment to customer personnel- Provide technical support for all mobile device issues via ticketing system, telephone, or email.

Bucharest, Romania

Network One Distribution is one of the most powerful groups in the IT industry in Romania, currentlybeing a leading player in the IT & C distribution market. The approach we develop is based on theconcept of broad line distribution, which translates by offering a full range of components, peripheralsand accessories necessary for the equipping and operating of any computer or office.Thus, we are here to become a strong regional brand in the distribution industry. We will continue to expand the local and regional IT market by developing a strong brand that exceeds our customers' and partners' expectations.