Bogdan G. Email & Phone Number

Bucharest, Romania

• Application Troubleshooting. In close relationship with our customers, my role is to investigate on Ortec applications functionality and performance issues.• Application's infrastructure monitoring. Monitoring the Ortec application's errors and customer's environment to ensure their uninterrupted functionality.

Bucharest, Romania

• Software development: Customization of customer’s complex accounting software environment at code, database and operation system level, using Composer, SQL, UNIX• Testing: Testing the modifications on several closed environments before delivering to production• Level 3 production support: Troubleshooting the software accounting environment issues• Knowledge Transfer: Document all the development processes and prepare the documentation for the training of the new team members.• currently delivering the service in French

Bucharest, Romania

• IT hardware infrastructure installation and configuration. Based on the customer’s demand, my role was to install, repair, make network links, configure servers and prepare the network equipment in company’s 2000U datacenter.• Hands on Field Interventions. On-demand hardware interventions and troubleshooting for rented or customer owned servers and network equipment• Datacenter's base infrastructure monitoring. Monitor the datacenter’s temperature distribution, cooling efficiency, power consumption, backup power and cooling functionality.

Jona, Switzerland

• Telecom Wireless Equipment Installation. Undertake the installation, configuration, testing & integration of wireless telecommunication equipment. Ensure network topology documentation is up to date.• Fiber Optics Works. In charge with installation, splicing, troubleshooting of fiber optics networks in dedicated cross-country sites of Swisscom, Salt and Sunrise providers.• Compliance Checks. Successfully perform detailed self-checks in order to comply with the operators’ design standards and demands; commissioning/decommissioning of different telecommunication equipment in safe conditions, in accordance with company's policy.

Bucharest, Romania

• Remote Hardware Troubleshooting. In close relationship with our customers, my role was to investigate on x86/Sun Sparc architecture-based hardware errors.• IT Customer Support. Fully guide the customer to identify the hardware fault and solve it on live systems or propose an effective workaround.• Field Support: guide the onsite field engineer in order to identify the faulty component inside the customer’s datacenter and to safely solve it on offline or live systems

Bucharest, Romania

• Supervision. Delivering the service in French, my role was to observe and solve the alarms, events & faults that occur in the RAN and microwave transmission access network part (Ericsson & Nokia equipment).• Troubleshooting. Focusing on maintaining maximum Mali’s network availability, my role was to resolve troubleshooting and perform fault management for RAN and PDH transmission side alarms & events; strategically approached the task by filtering the items and work them out in priority order. • Field Support: Fully guide the onsite field engineer in order to identify the faulty component and to safely solve it on offline or live systems.

Bamako, Mali

• Events’ Supervision: Surveillance of alarms, events & faults that occur in the RAN and microwave transmission access network part (Huawei, Ericsson & Nokia equipment).• RAN/PHD Transmission Troubleshooting: Troubleshooting & fault management for the RAN and PDH transmission side alarms & events.• Field Support: During the visit on the allocated sites, my role was to fully guide the onsite field engineer in order to identify the faulty component and to safely solve it on offline or live systems.• Topology Update: Focusing on increased level of service in troubleshooting, successfully we have (re)build the main part of the transmission microwave topology.

Bucharest, Romania

• NOC team Engineering Support. Part of the RAN/TX supervision team for Orange Spain Mobile Telecommunication network, my role was to provide engineering support for BTS, BSC, NodeB and eNodeB devices.• Maintaining Specialized Equipment. In charge with maintaining Ericsson 2G, 3G LTE; Alcatel/Nokia microwave links, Ericsson TN equipment in normal parameters ensuring no outage/ or network breakdown.• Technical Monitoring & Support. Monitoring alarms, events and faults, my ITIL- based integrated role was to identify and solve radio access network & transmission issues throughout the Operations and Network Management software.• Maintaining SLA. Maintain the service delivery level within the agreed SLA’s and manage Trouble Ticketing upon alarm detection, events and keep record of all activities.

Master'S Degree, Automation Engineer Technology

Masters degree in automation and electronics, Electronic systems for industrial process management (studies on data acquisition devices.

Bachelor'S Degree, Mechanical Engineering

Bachelor degree in Mechanics, Road Vehicles specialization

Education record

Transports Faculty, Road vehicles section (also made the following 1 year courses each: general electronics, electric circuits design.