Business development on model B2B and B2C, using marketing, sales, information management and customer service;

 Business development on model B2B and B2C, using marketing, sales, information management and customer service; Developed and implemented operational process and policies; Management of the data center operations, content distribution network, monitoring and SLA compliance; Successfully prepared a detailed business plan so BU will not lose sight of goals and objectives; Management of the P&L and growing the revenue and profitability by line of business; Developed and maintained excellent relationships with customers, suppliers and staff; Developed and maintained excellent relationships with local authorities;

 Developing, communicating and maintain an IT vision, strategy and action plan that aligns with ASF strategic goals; Facilitating the design and implementation of cost effective technology solutions that enable the achievement of ASF business strategy; Delivery of IT services on time and within budget;  Improving performance by defining and executing an individual performance development plan: building proficiency levels for current positions and future advancement by participating in formal and informal training opportunities; Establishing strategic relationships with information technology solution providers and suppliers that can contribute to ASF IT ability to consistently deliver high quality technology products and services in a rapidly changing business environment;

 Business development on model B2B and B2C, using marketing, sales, information management and customer service; Developed and implemented operational process and policies; Management of the data center operations, content distribution network, monitoring and SLA compliance; Successfully prepared a detailed business plan so BU will not lose sight of goals and objectives; Management of the P&L and growing the revenue and profitability by line of business; Developed and maintained excellent relationships with customers, suppliers and staff; Developed and maintained excellent relationships with local authorities;

• Develop Information Technology strategy in support of the company’s mission and core objectives. • Direct, control and motivate the staff of the Information Technology department. • Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met• Negotiate service level agreements with both internal and external customers andservice providers and monitor service delivery to ensure the agreed targets and standards are met;• Accountable for the management, mentoring and career development of all IT staff. • Defines and seeks approval for the level of IT resources required to meet these goals and priorities and schedules major projects;• Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems;• Promotes the company through speaking engagements at industry conferences and involvement in local business organizations.

• Managing sales & support activities and relationships between organization and customers, including contract negotiating, concluding and follow-up;• Coordinating and administering Organization's general policies as defined by its Board of Directors, in a profitable and efficient manner, developing operating policies and procedures;• Implementing and developing service channels, market analysis, vendors and service partner’s selection, competitors survey, managing Technical Division’s budget;• Monitoring the quality of the suppliers and customers services, ensuring maximum Customer satisfaction;• Securing and protecting Technical Division’s assets, are including inventory facilities and equipment;• IT Consultant for Qnet/ Service &Support Organization in implementing Quality Standard ISO9001: DIS, 2000 - 1999/2000;• Designed and implemented Technical division’s services policy, internal rules and procedures for achieve and maintain ISO Certificate of Quality;