Bogdan Odulinski Email & Phone Number

Austin, Texas Area

I stepped into this privately owned, B2C SaaS company to drive customer service and product initiatives to increase revenue. I am proud to see how my leadership contributions produced massive and sustainable revenue gains, taking the company to new levelsFocusing on customer success enablement and improvement, I define and execute product strategies –.

Bellevue, WA

Instrumental member of the founding board, helped raise initial capital, and made the trade organization operational.CleanApps.org helps app developers and online businesses thrive by providing them the power that comes from participating in a trade organization focused on their unique needs.

Austin, Texas Area

Provided technology, product management and marketing strategy consulting services to consumer technology companies including PC OEMs, Internet Service Providers, Help Desk and Call Centers.Directed a pilot for Dell consumer Services involving Support.com, RadialPoint, and a call center BPO.Defined, delivered, and managed an RFQ for Comcast's premium tech.

Enterprise Services Group

Reporting to the VP of Sales and VP of Engineering, I managed corporate strategy, product direction, and partnership relationships for all solutions targeting large enterprises, OEMs, and fixed/mobile broadband service providers. Working closely with the sales team, I articulated the company vision and roadmap and drove multi-year licenses and services.

Austin, Texas, United States

• I was promoted into this newly created position within a newly formed worldwide services strategy team to develop business cases and establish service and support vision and roadmap. I established a formal service.
• Dell Support Center --- deployed to all consumer Dell consumer brand computers.
• Dell DataSafe Online --- the longest-running and most profitable online backup offer.
• Dell PC Tune Up --- a white-labeled self-help system optimization utility.STRATEGY – LEADERSHIP – RESULTS:✔ Granted the Dell Product Group Excellence Award for the DataSafe Online program.✔ Authored 6 patents issued at.

• Technical lead focusing on the Dell|EMC reporting to the Services Engineering organization.
• Evaluated and assessed the impact of releasing Enterprise storage-related products on the various services organizations including training, tech support, professional/managed services, and field technicians.
• Recommended revised Dell’s marketing and deployment strategies relating to iSCSI technologies.
• Directly influenced how EMC released their products to Dell by helping establish and maintain a direct communication path to EMC’s Services Engineering organization.
• Key contributor to creation or complete revision of Dell’s Gold tech support decision trees related to AX and CX series storage arrays.
• Key contributor to Dell’s Ease of Use initiative which had direct influence in EMC’s creation of its own parallel program.

Greater New York City Area

Advised large financial companies including Banque Paribas, Bank of New York, Morgan Stanley Dean Witter, Price Waterhouse Coopers, JP Morgan Chase. Also helped large IT departments architect and plan deployment of new emerging technologies at the above as well as Sony, NYU, Cushman and Wakefield, Time Warner, and others institutions in the New York City.