Bogdan Paluszek Email & Phone Number

Fort Worth, TX, US

Fort Worth, Texas, United States

• Manage and resolve complex technical incidents for high-profile clients, ensuring minimal downtime and optimal connectivity.
• Coordinate and assist field technicians with installations and maintenance, verifying technical details and ensuring accurate configurations.
• Analyze network trends and troubleshoot escalated issues from Tier 1, collaborating with the NOC to address root causes and prevent recurrence.
• Develop and maintain detailed knowledge bases and reference materials, enhancing team efficiency and supporting new employee training.

Fort Worth, Texas, United States

• Provide personal customer interaction and problem solving to restore internet connectivity as efficiently as possible
• Escalate support ticket or schedule technician visit when issue is unresolved by standard troubleshooting procedures
• Enter thorough data into ticketing software to document calls and provide information for future calls
• Work special tasks assigned by lead or supervisor, such as working unresolved tickets in queue

Benbrook, Texas, United States

• Operate lab testing equipment and computer analysis systems per testing method(s) designated on work order summary.
• Set up, conduct and analyze tests utilizing standards and specifications for testing of metals, elastomers and polymers including specific gravity, hardness, tensile strength, fluid compatibility, and compression.
• Work with various hazardous chemicals and gases to simulate different environments that materials may experience out in the field.
• Document information by maintaining required logs and equipment record books.
• Order and inventory materials/chemicals to maintain necessary supplies.
• Maintain a clean, organized work area and adhere to lab safety policies.

Weatherford, Texas, United States

• Use power tools, hand tools, and other equipment to complete repairs and installations
• Discuss project assignments with team leader before breaking off to complete individual tasks
• Communicate with suppliers to ensure on-time delivery of materials and necessary equipment
• Maintain accurate documentation of project activity and provide reports
• Act as a safety role model, encouraging and recognizing others completing safe acts while completing projects

• Test polyethylene products using various instruments and techniques to assure compliance with customers’ and company's specifications and requirements
• Implement, maintain and verify compliance to ASTM quality standards and administer training on standards
• Escalate identified risk issues, challenges and trends to senior management and deliver risk-related documents for audit and regulatory exams
• Assist with research into root causes of product failures and implementation of corrective action
• Work closely with lab members to deliver project requirements, develop solutions and meet deadlines
• Correlate and record testing data, including maintaining records, reports and charts

College Station, Texas, United States

• Maintain gas station by completing paperwork on fuel deposits, cash drops, and daily inventory
• Use time efficiently when not serving customers, including preserving cleanliness and presentation of gas station and front end
• Mentor new cashiers, baggers and gas attendants on procedures, customer service and contributing to the store’s positive culture
• Interact with customers and co-workers in a friendly and professional manner

Bachelor Of Science - Bs, Information Technology

Associate Of Science - As