Full support engineer ( from first line till end). Contacting with clients across Europe, the Middle East, and Africa to address their technical challenges. My mission is to provide comprehensive support, from initial response to data collection, analysis, and solution delivery. Contacting live and through emails.Areas of Expertise:On-Premises Technology:IIS (Internet Information Services): Proficient in configuration, authentication, migration, optimization, and troubleshooting.Cloud Technology:Azure Bots: Skilled in creating, configuring, optimizing, and maintaining Azure Bots.Azure SignalR: Experienced in leveraging Azure SignalR for real-time communication.Azure PubSub: Knowledgeable about Azure PubSub for event-driven architectures.Additional Skills:Windows Server Administration: Managing Windows Server environments.Networking: Configuring and maintaining network infrastructure.Active Directory (AD) Configuration: Expertise in AD setup and management.DNS (Domain Name System): Ensuring reliable domain resolution.Traffic Collection and Analysis: Proficient in monitoring and analyzing network traffic.Document Analysis: Skilled at working with technical documentation.

As a dedicated Microsoft Contractor, I collaborate with clients across Europe, the Middle East, and Africa to address their technical challenges. My mission is to provide comprehensive support, from initial response to data collection, analysis, and solution delivery.Areas of Expertise:On-Premises Technology:IIS (Internet Information Services): Proficient in configuration, authentication, migration, optimization, and troubleshooting.Cloud Technology:Azure Bots: Skilled in creating, configuring, optimizing, and maintaining Azure Bots.Azure SignalR: Experienced in leveraging Azure SignalR for real-time communication.Azure PubSub: Knowledgeable about Azure PubSub for event-driven architectures.Additional Skills:Windows Server Administration: Managing Windows Server environments.Networking: Configuring and maintaining network infrastructure.Active Directory (AD) Configuration: Expertise in AD setup and management.DNS (Domain Name System): Ensuring reliable domain resolution.Traffic Collection and Analysis: Proficient in monitoring and analyzing network traffic.Document Analysis: Skilled at working with technical documentation.

- Making websites and small applications in HTML, CSS, JS;- Helping with some web issues of new clients;- Configurations of backend parts;- Good knowledge HTML, CSS, JS;- Knowledge of the basics Vue.js , React;- Knowledge of Wordpress;- Knowledge of GIT;- RWD;- Sass, Less, Bootstrap, Flexbox, Grid;- Ability to create graphic design in Photoshop;- Knowledge of PPC;- Google Analytics;- Very good knowledge of MS Office;- Ability to work in Canva, Figma;

- Support for CMS and brand social media profiles; - Communication and cooperation with external producers; - Preparation of marketing campaigns; - Helping with some web issues; - Reporting based on tools such as Google Analytics; - Creation of marketing and commercial materials;

- Managing project tasks - Project progress tracking- Communication with foreign customers- Providing trainings for newcomers- Working with client UI/UX- Setting up work processes for team