As the founder and Master Trainer at Progress Coaching Corporation, I have more than 16 years of experience in growing businesses and building teams across various industries and domains. I hold multiple certifications in business management, people management, sales, and customer care.My mission is to design, deliver, and sustain development programmes that are customised to the needs and interests of each client, whether they are multinational corporations or entrepreneurial ventures. I work closely with board members, executives, managers, and employees to empower them with coaching skills and techniques that enhance their leadership, personal efficacy, sales, and customer care abilities. I also facilitate workshops, provide executive coaching, and offer business consulting services, both online and on-site. In addition, I am the author of a book on how to engage and motivate audiences in various settings and contexts.