Bogdan Ticu

Bogdan Ticu Email and Phone Number

Information Technology Support Engineer @ The Roof Gardens
London, GB
Bogdan Ticu's Location
London, England, United Kingdom, United Kingdom
Bogdan Ticu's Contact Details

Bogdan Ticu work email

Bogdan Ticu personal email

n/a
About Bogdan Ticu

As a results-driven IT Specialist with over 5 years of experience in high-end customer service, I thrive on solving complex technological challenges and ensuring the seamless operation of IT infrastructures. My passion for technology is matched by my commitment to providing exceptional service, and I take pride in delivering solutions that enhance both efficiency and user experience.Adaptability, attention to detail, and a strong work ethic are the cornerstones of my professional approach. I excel in fast-paced environments where I manage multiple projects simultaneously, consistently meeting deadlines while maintaining a focus on quality.Whether it’s troubleshooting critical issues, implementing innovative solutions, or optimizing systems for peak performance, I bring a proactive and collaborative mindset to every challenge.

Bogdan Ticu's Current Company Details
The Roof Gardens

The Roof Gardens

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Information Technology Support Engineer
London, GB
Website:
theroofgardens.com
Employees:
126
Bogdan Ticu Work Experience Details
  • The Roof Gardens
    Information Technology Support Engineer
    The Roof Gardens
    London, Gb
    View
  • Ihg Hotels & Resorts
    Specialist It Service Delivery And Support
    Ihg Hotels & Resorts Apr 2023 - Present
    London, England, United Kingdom
    • Managing the IT infrastructure including PMS, network, VoIP, POS system, Guest WI-FI, and back-office systems• Provide comprehensive technical support and maintenance to 100 + end-users, promptly resolving hardware, software, and network to ensure minimal disruptions to operations• Collaborating closely with different departments within the hotel, as well as with external suppliers, to effectively plan and implement various projects• Developing and maintaining IT service documentation, including standard operating procedures and knowledge base articles
    View
  • Intercontinental London Park Lane
    It Associate
    Intercontinental London Park Lane Jun 2022 - Apr 2023
    London, England, United Kingdom
    • Provide technical support to hotel staff and guests, resolving hardware, software, and network issues• Playing an active role in the deployment of IT projects, such as rollouts, migrations, moves, or providing event support• Proficiency with Windows 10/Windows Server 2019/MacOS, Cloud Applications including Office 365/Outlook, iOS, Active Directory, MDM, Oracle, POS (point of sale), and credit card machines• Train hotel staff on IT systems and internal and external software usage• Manage IT inventory and procure hardware and software from vendors
    View
  • Kambi
    In-Play Sports Trader Analyst
    Kambi Apr 2021 - Apr 2022
    Bucharest, Romania
    • Compiled odds using internally developed tools• Monitored and observed pre-match and live odds market movements and reacted accordingly• Analyzed punters betting behavior and betting patterns and escalated to the relevant departments• Assessed and identified the risk for business involving events with suspicious activity• Keeping up-to-date with the sports industry by following a broad range of worldwide sports events
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  • Kimpton Fitzroy London
    Events Supervisor
    Kimpton Fitzroy London Sep 2018 - Sep 2020
    London, United Kingdom
    • Oversaw the Conference and Banqueting department operational side of beverages and setups at a capacity of 300+ guests• Supervised staff members and delegate tasks as necessary in order to ensure the completion and success of the events• Collaborated with the planning team and clients in order to resolve quickly and effectively concerns that may arise• Leveraged my knowledge within the IT field for troubleshooting AV issues or PC/Laptop network connectivity issues
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  • Principal Hotel Company
    Stores Controller
    Principal Hotel Company Mar 2018 - Sep 2018
    London, England, United Kingdom
    • Managed the beverages budget, ordered and maintained the stocks for all 5 departments within the hotel • Increased company revenue by £12,000 through efficient management and transfer of hotel beverage stock across multiple locations, ensuring optimal inventory utilization and reducing waste • Ensured a successful pre-opening of The Principal Hotel and its rebranding to Kimpton Fitzroy Hotel (IHG-owned) within an 8-month timeframe, ensuring smooth operational transition and brand alignment
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  • Green & White Limited
    Technical Support Specialist
    Green & White Limited Sep 2017 - Mar 2018
    London, United Kingdom
    • Maintained and updated the company website with the relevant information • Deployed and managed on the company website the live chat software which generated a 14% growth in sales and conversions • Full responsibility for company hardware, software, and network installations, upgrades, and tech refresh
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  • The Ivy Restaurant - Caprice Holdings
    Bartender
    The Ivy Restaurant - Caprice Holdings Mar 2017 - Sep 2017
    London, United Kingdom
    • Developed excellent customer service skills providing a friendly and personal experience regarding VIP’s and regulars• Performed with consistency in high-volume fine dining where busy nights averaged between 300 - 380 people
  • The Ivy Restaurant - Caprice Holdings
    Bar Assistant
    The Ivy Restaurant - Caprice Holdings Aug 2015 - Mar 2017
    London, United Kingdom
    • Demonstrated the ability to multi-task at a fast pace while dealing with various requests from colleagues or guests• Successfully reorganized the cellar area which resulted in a 30 % increase in overall stock counting efficiency and wastage
  • Rajvel Joinery Limited
    Warehouse Associate
    Rajvel Joinery Limited Apr 2014 - Mar 2015
    London
    • Responsible for performing routine and non-routine tasks involved in the receiving, stocking, and shipping of goods and materials• Conducted inventory controls by entering details of deliveries into the warehouse database and keeping high-quality standards for audits
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Bogdan Ticu Education Details

Frequently Asked Questions about Bogdan Ticu

What company does Bogdan Ticu work for?

Bogdan Ticu works for The Roof Gardens

What is Bogdan Ticu's role at the current company?

Bogdan Ticu's current role is Information Technology Support Engineer.

What is Bogdan Ticu's email address?

Bogdan Ticu's email address is bo****@****ihg.com

What schools did Bogdan Ticu attend?

Bogdan Ticu attended Romanian-American University Bucharest.

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