Bogdana Dal Bo Email and Phone Number

My role with Virtual Psychologist focuses on managing the work of all clinical and non-clinical staff to ensure service delivery and all operational aspects achieves excellent customer service. Key to the role is maintaining a high degree of attention to detail and practicing good communication skills. Some of my duties include coordinating staff employment and rosters, performing financial management, developing and maintaining office policies and procedures, working closely with the management to deliver quality care and service to clients in line with clinical guidelines and health & safety procedures.

My role with AB7 Pty Ltd focused on performing day-to-day functioning through general office support, financial management, program and administrative support. Key to the role was practicing effective communication and organisational skills. Some of my duties included overseeing and managing staff, recruiting staff and performing performance appraisals, managing budgets, monitoring and controlling office supplies, coaching and training staff on the use of IT programs, administering building contract/agreements with contractors & suppliers, database management, and supporting the overall functioning of the office while enforcing all occupational health and safety regulations.

My role with East Coast Car Rentals focused on the implementation and execution of process management and managing the total customer satisfaction in a transportation operation. Key to the role was maintaining a strong work ethic and acting with a sense of urgency and purpose, balanced with strategic and day-to-day operational intent. Some of my duties included handling all customer inquiries and complaints, providing quotation and managing booking, managing accounts and performing bookkeeping and budgeting, scheduling transportation of fleet and ensuring that services are in accordance to rental agreements.

My role with IAE Edu. Net. Australian Education & Visa Centre focused on acting as the first point of contact for customers and undertaking a range of other administrative tasks. Key to the role was maintaining a flexible approach and being detailed oriented while working in a dynamic environment with constantly changing priorities. Some of my duties included handling of all phone calls and managing internal & external customers enquiries, providing appropriate information for visa applicants, managing advertisement and promotions, assisting in the OSHC processing, communicating effectively with internal and external stakeholders, and updating and maintaining computer databases while adhering to confidentiality of Australian Privacy laws.