Bogdan Birtom Email & Phone Number

United Kingdom

Remote

- Optimizing lifetime value and reduction of churn- Identifying Growth vs Non-Growth Accounts- Analyze accounts prior to billing date; plan and line up tasks for the Project Managers for the full month- Monitor Client ROI Monthly to ensure value is added - Lead Client Kick-Off Calls and manage the relationship. - Work with PMs to ensure Accounts immediately get off to a good start and keep forward momentum- Develop strong client relationships through check-Ins, diffusing escalated situations and anticipating any dark clouds. - Delegating work and training/nurturing project managers- Hit Managed revenue goals

Remote

Romania

- Oversee all branding, promotional, and lifecycle (trigger) email marketing campaigns- Perform regular analyses on email performance, generating insights and learnings to inform future improvements- Create a robust segmentation strategy aimed at personalizing the customer journey and maximizing every touch point in the customer lifecycle- Run email and cohort analyses with the ability to synthesize and communicate your findingsDevelop a rigorous testing strategy to continually optimize these programs, including identifying opportunities to A/B test campaigns, with the goal of driving increased repeat purchase behavior- Monitor and develop new initiatives to drive list growth supporting retention- Work with the creative team to manage and oversee all aspects of the lifecycle email development process (e.g., briefing design and copy teams, creative review, routing, and deployment)- Set-up and deploy email campaigns for business through Klaviyo- Prepare ad hoc analyses and deep dives on emails and audiences- Elevate the email program with deeper levels of segmentation, targeting, and personalization

London, United Kingdom

- Provided management for team members and customers;- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints;- Managed construction project processes, including material resources and staff scheduling to ensure timely project completion;- Determined root cause to process issues and implemented solutions for maximum efficiency;- Acquired knowledge of industry trends and developed solutions and strategy through effective research;- Handled customer interactions, giving detailed, personalized, friendly & polite service to ensure customer retention.

Miercurea Ciuc

Bachelor Of Laws - Llb

Criminal Justice And Corrections