Bogeswari C. Email & Phone Number

Hyderabad, Telangana, India

• Primary responsible to administer Atlassian Tools (like JIRA, Confluence and Crowd) as well the upgrades and migrations• Perform project-to-project and/or instance-to-instance data migration.• Schedule and coordinate maintenance for critical systems.• Skillful in handling support requests at the same time managing various other projects running parallel.• Create and maintain detailed technical and user-facing documentation.• Interact with existing vendors for support and troubleshooting.

Hyderabad, Telangana, India

• Primary responsible to administer Atlassian Tools (like JIRA, Confluence and Crowd) as well the upgrades and migrations• Maintenance of custom Atlassian JIRA/Confluence plugins• Writing basic Groovy/Java Scripting in Post Function and Listener to complete custom task.• Perform project-to-project and/or instance-to-instance data migration.• Schedule and coordinate maintenance for critical systems.• Skillful in handling support requests at the same time managing various other projects running parallel.• Analyze latest applications. Versions from the vendor and modify existing code to make it compatible.• Create and maintain detailed technical and user-facing documentation.• Interact with existing vendors for support and troubleshooting.• Evaluate new applications which needs to be on boarded.

Hyderabad, Telangana, India

• Administer the JIRA and Confluence instances on a day to day basis including performance tuning/scaling the instances.• Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.• System monitoring, reviewing system and application logs (On Linux Platform)• Problem, Security and Capacity management• Administration on project management methodologies (Agile, Scrum, Kanban)• L2\L3 support of JIRA, Confluence and Crowd, creating workflows, screens, custom fields, security schemes, plugin installation and configuration, reports & dash boards, permissions etc.• Managing the tools in Linux environment.

Hyderabad, Telangana, India

• Mainly responsible for technical installations, technical support, database programming and database conversion • Primary responsible for Information Systems administration like Atlassian JIRA, Confluence, Crowd etc.• Provides technical leadership on specific integration activities that are part of an engagement. • Delivering price estimations to client include effort on requirement analysis and implementation• Contributes to knowledge tools and communities and ensures project learning’s are documented and shared. • Mentoring and training up junior and new staff. Monitoring & reporting on standards & performance targets.