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Febrianto F is listed as Quality Assurance & Trainer | Customer Services | Call Center based in Bogor, West Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Febrianto F.
Febrianto F previously worked as Quality Assurance Officer at Asia Outsourcing Services and Customer Service Representative at Asia Outsourcing Services. Febrianto F holds Diploma Of Education, Radio And Television Broadcasting Technology/Technician, 2.94 from Universitas Bina Sarana Informatika.
Berpengalaman bekerja di bidang perbankan khususnya divisi Customer Service, Contact Center dan Quality Assurance.
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Jakarta, Jakarta, Indonesia
- Mengevaluasi dan memastikan kualitas sebuah pelayanan Agent contact center untuk memenuhi standar kualifikasi yang ditetapkan oleh perusahaan.- Membuat Quis bulanan untuk agent call center.- Melakukan refreshment kepada agent existing- Mengajarkan product knowledge kepada new agent.
Jakarta, Jakarta, Indonesia
menghandle complaint melalui whatsapp dan live chat.
Jakarta, Indonesia
melayani client melalui telepon dan chat
Setiabudi, Jakarta, Indonesia
melayani client melalui telepon
Tanah Abang, Jakarta, Indonesia
melayani calon nasabah yang ingin melakukan pembukaan rekening di cabang
Depok, West Java, Indonesia
melayani transaksi pembayaran di instansi pemerintah
Jakarta, Indonesia
melayani complaint nasabah melalui telepon
Bogor, West Java, Indonesia
Penyiar radio
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Febrianto F is listed as Quality Assurance & Trainer | Customer Services | Call Center.
Febrianto F is based in Bogor, West Java, Indonesia.
Febrianto F has worked for Asia Outsourcing Services, Pt Bank Jago Tbk, Pt Robot Timur Baru Rupiah, Transcosmos Indonesia (Official), and Pt Bank Rakyat Indonesia (Persero) Tbk.
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Febrianto F holds Diploma Of Education, Radio And Television Broadcasting Technology/Technician, 2.94 from Universitas Bina Sarana Informatika.
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