Ludmila Bogushevskaya

Ludmila Bogushevskaya Email and Phone Number

Вице-президент по Развитию розничного бизнеса @ АО Банк ЦентрКредит
Moscow, RU
Ludmila Bogushevskaya's Location
Moscow, Moscow City, Russia, Russian Federation
About Ludmila Bogushevskaya

With 25 years of experience in finance, management, and sales at the top management level, and 5 years in consulting, my specialization lies in strategy, commerce, and innovation. I am ready to significantly increase your business profitability and position your company among market leaders.All tools and approaches I use are backed by practical results. I have successfully implemented over 200 projects of varying complexity, scale, duration, and cost across various business segments: banking, insurance, investment, leasing, retail, residential construction, agricultural production, and food products, as well as the creation of a production cluster.The focus of these projects included: developing strategies, reengineering and automating business processes, creating traditional and digital products and services, implementing organizational and structural changes, scaling businesses, crisis management, building a federal sales network, turning unprofitable business lines into profitable ones, exploring new niches, and establishing an Islamic insurance company and an Islamic bank, among others.I have international experience, having worked for 17 years as Deputy Chairman of the Management Board at the international group Société Générale. My responsibilities included preparing the Bank’s development strategy, managing investment projects, developing and implementing a business process model, managing a Regional Network distributed across Russia (over 12,000 employees and 20,000 partners), product development, and adapting international experience to new markets. I led complex processes of mergers and acquisitions within the group, including the sale of Promek-Bank to Rusfinance SG Group (2005), the acquisition of Vostochniy Express Bank (2006), and the merger of Rusfinance Bank with Rosbank (2021). All acquisition and merger projects were executed with a focus on maintaining process continuity and preserving market leadership.In Kazakhstan, at Center Credit Bank as Vice President, I developed the retail business direction with a focus on digital solutions, a client-centric operational model, and business process efficiency.I possess high qualifications in crisis management (leading the Bank during the crisis periods of 2008, 2014, and 2020), project management, budgeting and financial modeling, business scaling, creating sales networks of any scale and geography in a short time, building strong professional teams, implementing complex changes, and establishing digital partnerships. I effectively work with any type of sales models (B2B, B2C, B2B2C).

Ludmila Bogushevskaya's Current Company Details
АО Банк ЦентрКредит

Ао Банк Центркредит

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Вице-президент по Развитию розничного бизнеса
Moscow, RU
Employees:
713
Ludmila Bogushevskaya Work Experience Details
  • Ао Банк Центркредит
    Вице-Президент По Развитию Розничного Бизнеса
    Ао Банк Центркредит
    Moscow, Ru
  • Ао “Bank Centrcredit”
    Vice President For Retail Business Development
    Ао “Bank Centrcredit” May 2023 - Present
    Almaty, Kazakhstan
    Key Achievements:• The bank ranked #1 in the mortgage market in 2023 with a market share of 63%; #1 in secured consumer lending with a share of 44%; #1 in auto lending with a share of 27%; #1 in gold bullion sales with a share of 71%; ranked #11 in the SEMEY region for premium cards; and #2 in commission income from safe operations.• Implemented a new approach to selling retail products by creating comprehensive packages for clients, enhancing their loyalty.• Developed the mobile application, launching a significant number of retail products on BCC.KZ (over 25), and implemented customer onboarding. Key metrics for BCC.KZ included 1.5 million mobile app users (+17% since the beginning of 2023), MAU of 1.2 million (+14%), and DAU of 300,000 (+25%).• Established the business process model from scratch: conducted a comprehensive analysis and prepared end-to-end processes for all retail products; optimized and automated them. Result: over 25 services and 350,000 transactions are processed online.• Increased non-interest income through the introduction of new insurance products and partner services, achieving 124% of targets. Insurance revenue since the beginning of 2023 reached 13.6 billion tenge, growing 4.5 times. Insurance coverage in auto lending was 87%, in mortgages 79%, and in secured cash loans 99%.• Developed and implemented a customer-oriented incentive program in the retail division and branch network: a points-based motivation system focused on sales quality, customer interaction quality, and a direct link between product profitability and bonuses.• Prepared for the implementation of several new solutions: #TransferHubBCC to attract cross-border partners, "CBDC Digital Tenge" with a payroll payment scenario; cryptocurrency infrastructure developed for integration with crypto exchanges; and a mobile application project with Islamic products within a conventional bank.• Implemented 19 strategic projects and initiatives.
  • Rusfinance Bank
    Deputy Chairman, Member Of The Management Board
    Rusfinance Bank Jul 2009 - Present
    Moscow, Russia
    Main achievements:• In TOP 3 in car loan market for the last 15 years with record sales in 2020 - 97.5 billion rubles• Market leaders in consumer finance segments: furniture, furs and shopping centers channel in 2010-2017• Successful experience in creating a motivated team of more than 12,000 employees distributed throughout Russia. The turnover rate of commercial personnel is less than 2%. The average work experience of employees in the management team of directors is 10 years• Created an effective model for managing Regional Network as a center of innovation, developing tools for implementing established KPIs with a centralized channel for delivering information, receiving feedback for improving products, business processes. Leading market positions in all crisis periods• Developed and implemented a profitability, budget and risk management model in the Regional Network. Targets achievement 95-100%• Built planning and forecasting of sales and profitability to the level of regions• Implemented project activities using Agile, Lean, Scrum methodology. OPEX reduction by 30%• Developed a unique training system for partners and employees: 69 skill programs and 30 product programs• Developed an effective program of cross–sales of universal Bank products in the partner channel: debit, credit, salary cards, service for premium segments, banking packages, etc.• Developed a set of measures to increase customer satisfaction with the Bank's services and products (CSI, NPS)• Developed and implemented a partner relationship management system through PCRM: complete up-to-date data basis on 8000 dealers, BIA reporting by region, point of sale, consultant, product, etc., recording of commercial meetings and marketing activity, the ability to create automatic schedules for consultants based on the potential and profitability of point of sale. The term of partner processing in the system decreased by 52.6%
  • Rusfinance Bank
    Director Of Car Loan And Marketing Department
    Rusfinance Bank May 2007 - Jul 2009
    Moscow, Russia
    Main achievements:• First place in the car loan market in 2008 and 2009• Signed the first exclusive contract on the Russian market with FORD brand and the automaker AvtoVAZ for retail car loans• Created a unique B2B sales business model based on a business process approach• Developed loyalty program for partners. As a result, the share in credit sales of partners amounted to 40-50%
  • Rusfinance Bank
    Director Of Development Department
    Rusfinance Bank Feb 2004 - May 2007
    Samara, Russia
    OOO Promek-Bank. In 2006, the bank was acquired by the Societe Generale Group and became part of Rusfinance Bank LLC.Main achievements:• Implemented a business process model in Promek-Bank LLC. The speed of bringing products to market increased by 2 times, duplicate functions were eliminated, operational efficiency and interaction of all divisions of the Bank increased, flexibility and speed of reaction to market changes provided• Developed and implemented quality standards, which improved the quality of customer service• Provided a leading position in the car loan market in the regions
  • Olviko Llc
    Deputy Director For Business Development
    Olviko Llc Apr 2001 - Feb 2004
    Togliatti, Russia
  • Consulting Company
    Founder
    Consulting Company "Intellectual Investments" Jan 2000 - Mar 2001
    Togliatti, Russia
  • Construction Company
    Economist-Analyst
    Construction Company "Ekos" Mar 1997 - Dec 1999
    Togliatti, Russia

Ludmila Bogushevskaya Skills

Развитие Бизнеса Аналитические Навыки Управление Доходностью Сделки По Слиянию И Поглощению Системный Анализ Маркетинг Высшее Руководство Бизнес Планирование Управление Рисками Ведение Переговоров Управление Командами Управление Изменениями Прогнозирование Мотивация Команды

Ludmila Bogushevskaya Education Details

Frequently Asked Questions about Ludmila Bogushevskaya

What company does Ludmila Bogushevskaya work for?

Ludmila Bogushevskaya works for Ао Банк Центркредит

What is Ludmila Bogushevskaya's role at the current company?

Ludmila Bogushevskaya's current role is Вице-президент по Развитию розничного бизнеса.

What schools did Ludmila Bogushevskaya attend?

Ludmila Bogushevskaya attended Moscow State University Of Economics, Statistics, And Informatics (Mesi), World Information Distributed University (Widu), Томский Государственный Университет, Tomsk State University Of Control Systems And Radioelectronics.

What skills is Ludmila Bogushevskaya known for?

Ludmila Bogushevskaya has skills like Развитие Бизнеса, Аналитические Навыки, Управление Доходностью, Сделки По Слиянию И Поглощению, Системный Анализ, Маркетинг, Высшее Руководство, Бизнес Планирование, Управление Рисками, Ведение Переговоров, Управление Командами, Управление Изменениями.

Who are Ludmila Bogushevskaya's colleagues?

Ludmila Bogushevskaya's colleagues are Елена Дуплякина, Vernigor Irina, Наталья Колбасова, Dmitry Chechin, Kristina Kurenkova, Rodion Kochetkov, Александр Самоделов.

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