Assistant Manager- Account Management
Current Project Leadership: Directed project managers and teams in executing project development, monitoring key milestones, and resolving gating issues with stakeholders. RFI/RFQ Process Acceleration: Streamlined RFI/RFQ processes and refined specification requirements to enhance hit rates. Budget Control: Optimized design and processes in product development to improve efficiency and profitability.-Achieved a 3% Gross Margin improvement through design validation, material substitution, and cycle time enhancements with engineering teams. Mass Production and After-Sales Maintenance: Managed production plans, inventory monitoring, cost optimization, RMA processes, revenue targets, and customer quotations.-Developed mitigation plans with sales to address revenue shortfalls.-Evaluated equipment investments with factories to boost productivity and reduce costs. Customer-Company Bridge: Maintained strong customer relationships to explore new opportunities. -Conducted workshops to share new techniques. -Responded promptly to customer demands for new business or maintenance needs.