Van D.

Van D. Email and Phone Number

Customer Service Operations
Van D.'s Location
Ho Chi Minh City, Vietnam, Viet Nam
About Van D.

Van D. is a Customer Service Operations. They is proficient in Chinese and English.

Van D.'s Current Company Details

Customer Service Operations
Van D. Work Experience Details
  • Docquity
    Customer Service & Administration Executive
    Docquity Jan 2024 - Aug 2024
    Ho Chi Minh City, Vietnam
    View
  • Baemin Vietnam (Woowa Bros.)
    Customer Service Operations Specialist
    Baemin Vietnam (Woowa Bros.) Jun 2022 - Oct 2023
    View
  • 1 Place Dalat Homestay
    Co Manager
    1 Place Dalat Homestay May 2021 - Jan 2022
    Đà Lat, Vietnam
  • Grab
    Customer Experience Specialist
    Grab Aug 2019 - Apr 2021
    Ho Chi Minh City, Vietnam
    - Provided 24/7 quality customer support via digital channels- Support L1 tickets that are related to payment gateways or products.- Monitored suspicious activities for cashless methods to prevent fraud- Gather feedback from drivers and passengers, observe payment issues such as declined transactions, etc., and report promptly to the supervisor.- Continually updated process knowledge, ensuring adherence to procedures.
    View
  • California Fitness & Yoga Centers Vietnam
    Data Service Officer
    California Fitness & Yoga Centers Vietnam Aug 2017 - Aug 2018
    Ho Chi Minh City, Vietnam
    - Ensured compliance in agreements, promotions, and customer service- Managed all agreements in Revones within KPIs- Compiled De-Commission and Non-Compliance lists- Coordinated with front-end managers for timely compliance- Reviewed corporate contracts for conformity
    View

Van D. Education Details

Frequently Asked Questions about Van D.

What is Van D.'s role at the current company?

Van D.'s current role is Customer Service Operations.

What schools did Van D. attend?

Van D. attended Erc Institute, International University - Vnu Hcmc.

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