Bojana R. Email & Phone Number

London

Key responsibilities include:• Reviewing online KPIs and web analytics to optimize opportunities, including maximizing conversion, customer experience, site VM and sales• Working closely with digital marketing and content teams to optimize the site at market level, including homepage, curated pages, navigation• Continuously building and developing reports to aid analytics and improve decision making• Managing promotional calendars and briefs for Ecomm• Planning and forecasting; including weekly sales forecasting, warehouse forecasting and full year budgeting• Regularly monitoring returns levels and rates –topline, category and option level• Monitoring customer behaviour and reviewing dev opportunities to establish ways of improving site functionality and customer journey• Working closely with merchandising teams to optimise web stock

Looking after the Northern Europe region, one of the main responsibilities included being the key liaison between the International Partners and the UK departments, supporting the Partners with strategy, merchandise planning, OTB, promotional and pricing activities, stock management, as well as catalogue assortment. Additionally, reviewing and challenging regional and departmental budgets, and post buying analysis were pivotal in identifying potential risks and ensuring smooth season launches of key trends/ buys. Trading and maximising sales was an integral part of the role. Utilising various reporting and analytical tools, whilst maintaining strong relationships across UK and International functions, has helped identify different customer needs and marketing requirements, targeting any missed opportunities.Weekly demand and sales forecasting was crucial in ensuring the Accounts are in a healthy stock position for the upcoming weeks, taking into consideration history, events, promotions and current trends.

Key responsibilities included: - Trading and maximising sales and opportunities on daily basis, including effective stock management and availability through use of various management summaries and WSSI documents - Managing two admin assistants - Breaking down budgets and forecasting by region, business unit (category), department and week - Standardising ways of working - including creating new reports, processes, buying and monitoring tools, simplifying existing processes - Developing Strategy plans at country and business unit level following careful analysis of lessons learnt and core business strategy for the season/quarter - Catalogue assortments and range building - tailoring catalogues and selecting product to fit country/market/store needs by season and phase - Managing OTB (open to buy) for options and budgets at country, business unit, department and range level

London, United Kingdom

Responsible for strategic planning of product catalogues for numerous countries and stores by having excellent knowledge of the product and markets, whilst referring to any lessons learnt and taking commercial decisions to optimise sales and margin.Trade is a vital part of the role so, reacting to sales and stock by ensuring that necessary action is taken to secure current sales, stock into sale targets and preparing for future opportunities, are daily accountabilities. Working closely with the International Marketing and VM teams to ensure that the right product is being bought which will fit the space given and will meet the marketing/VM guidelines and objectives supporting the M&S brand globally. Other responsibilities include understanding the top line Operating plan and breaking it down by week and department by considering upcoming promotions, sales, as well as history performance. In general, the role is very analytical and requires excellent organisational skills and the ability to work well in a dynamic environment. However, looking after International accounts with various business models and markets, it promotes scope for creative, risk taking and exciting decisions to be made.

London, United Kingdom

Responsibilities include cataloguing for International partners and devising an appropriate product offer in line with their market, economic climate and competitors. Being a part of the International business, it is important to understand the UK strategy and budgets and use these as key messages to budget appropriately for the Accounts. Continuously monitoring shipment targets and striving to exceed them whilst identifying any potential growth opportunities.Liaising with suppliers to ensure correct POs have been raised for orders and FOB dates.Managing the whole International furniture business, and creating new processes to improve ways of working.