At NetDesign, we define the customer experience to be the value we create for our customers. As a Change Manager, the customer lifecycle becomes the ultimate solution to this customer experience.

Ansvarlig for Unified Communication, baseret på Cisco teknologi. Med 12 af de bedste konsulenter, håndtere vi værdikæden med RÅDGIVNING, PROJEKTERING, INSTALLATION og DRIFT.

Som konsulent i ESS divisionen, vil det være min mission at optimere kundens ressourceudnyttelse, via bæredygtighedsprojekter og energieffektivisering. Hos Schneider leverer vi end-to-end løsninger, hvor kundens værdioplevelse er i centrum. Værdien opstår gennem professionel analyse med efterfølgende strategi design. Den aftalte strategi følges nøje gennem hele implementeringsforløbet, ligesom Schneider garanterer den økonomiske og bæredygtige effekt. Jeg glæder mig til at gøre en forskel for både kunder og miljøet i almindelighed.

Finishing my time in Telenor, I look back on a fantastic journey. I have constantly been taking in more responsibility, building up a long line of valuable experience, top results and happy employees. As a final destination after almost 18 years, my position as sales director was defined by:FTE: The top 15 profiles in the Telenor Business Division. 9 in direct line and 5 in special sales, reporting to my department manager.National: Key Account level - Strategically handpicked top 50 Customer and top 100 prospects. Special sales: Head of the special sales department, responsible for all international relations, machine to machine communication, flexible benefits and the pursuit of new revenue streams. Global: Scandinavian management representative. P&L for Scandinavian and Global accounts.Transformation: In 2012 I successfully changed the way of work, and implemented 2 specialist teams. One for Retention and one for New Business. Closing 2013, we managed to keep the customer base growing and the revenue stable. (At the same time, the market experienced a most dramatic drop, and the competition was more intense than ever.)This last position, in the top of the Telenor Business division, also added CBA to my education and I both qualified and completed the Telenor international executive training program.

As Sales Manager, I was head of the department and responsible for growing the customer base. In this position I was generating an increasing subscription revenue in the Medium and Large Account segment. To begin with, I was responsible for the central and northern parts of Jutland. In this period of time, I was challenged by 2 major organizational changes. First, I was fighting to win the overall responsibility for Jutland and Fyn and secondly I was challenged to fight for the same position once more after the merger of Cybercity and Sonofon. Both ended successfully for me, and I continued to increase my responsibility. I only left this position for a short while to try out a different path in the business division. (see below)

Reporting directly to the vice president, I was responsible for a number of projects in the business division. Primarily I was responsible for designing and implementing a new bonus and incentive model for the Account and Key Account Managers.

In this period of time I was responsible for the Medium accounts B2B and Public Accounts in the central and northern parts of Jutland. During the last year I was also acting manager for Small Accounts B2B in all of Jutland and Fyn.

The aggressive challenger to the earlier monopoly of TDC. Maintain and develop the base of GSM subscribers. Primarily focusing on New Business.

Ambassador for integration of Microsoft Office, Olivetti Notebooks and Sonofon mobildata communication.

IBM hard- and software solutions. ERP (Navision), LAN and WAN.

Project assignments in the line of customer events, articles for customer magazines, CRM optimization etc.

During my two-year course of education, I was employed as a Trainee with DanaData. Primarily in B2B selling and marketing.