Boldi Eros Email and Phone Number
Boldi Eros work email
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Boldi Eros personal email
At SeaCast, Inc., I manage two distinct programs, focusing on aligning with client needs and company goals. My role in SeaCast Castings allows me to enhance customer satisfaction and maintain strong communication channels, which are crucial for project success.I lead cross-functional teams, coordinating project milestones and implementing order tracking systems, which has helped build our reputation for reliability and efficiency. Before SeaCast, I was a Tier 2 Cloud Support Engineer at Ericsson, supporting global customers with the Cloud Execution Environment (CEE) product. My role involved troubleshooting, resolving network issues, and collaborating with design units to improve software stability. This experience has given me a robust technical background and a problem-solving mindset that I bring to my current role.I also have experience as a Member Consultant II at BECU Credit Union, where I ensured members received prompt, professional service. I deepened and retained member relationships, assisted with business services, consumer lending, and various account types. This customer-facing role honed my communication skills and my ability to provide efficient and effective solutions.
Seacast, Inc.
View- Website:
- seacast.com
- Employees:
- 58
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Program ManagerSeacast, Inc. Jan 2024 - PresentMarysville, Washington, United StatesProgram Oversight: Manage three distinct programs within the foundry operation, ensuring alignment with client requirements and company objectives.Customer Engagement: Act as the primary liaison between SeaCast Castings and clients, maintaining regular communication to address inquiries and provide updates on project progress.Project Coordination: Coordinate cross-functional teams to meet project milestones and deliverables, ensuring efficient allocation of resources and adherence to timelines.Order Tracking & Management: Implement robust systems for tracking and managing customer orders, ensuring accuracy and timeliness throughout the production process.Continuous Improvement: Identify opportunities for process optimization and efficiency gains, driving initiatives to enhance program performance and customer satisfaction.Stakeholder Communication: Collaborate closely with internal stakeholders and external partners to align program objectives with organizational goals, providing regular updates and reports on program status.
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Production CoordinatorSeacast, Inc. Apr 2023 - Jan 2024Marysville, Washington, United StatesEnsures quality and consistency in production processes by assessing, modifying, and/or managing through our ERP system, Epicor.Creates and maintains daily milestones for each part (OS machine and NDT, Final FPI, Age HT).Ensures efficiency and productivity by evaluating material needs.Gathers and arranges materials.Drafts and maintains production logs, inventories, documentation, and reports, including thoseoutlining procedures, batch records, inventory, productivity, changeover, and progress of materials.Ensures compliance with health and safety laws, regulations, and best practices.Manages production schedules, ensuring deadlines are met.
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Cloud Support Engineer Tier 2Ericsson Sep 2019 - Mar 2023Budapest, HungaryPart of Ericsson's Global Engineering 2nd line Cloud team, supporting worldwide customers with Ericsson’s Cloud Execution Environment (CEE) productTroubleshoot and resolve problems to stabilize and optimize customer networks and provide project support for CEE on host OS level (Ubuntu 14.04 / 16.04), OpenStack provided by Mirantis, 3rd party hardware vendors (HP, DELL) and various Open Source components within CEE in order to support NFV/VNF implementations and operationsCreation and documentation of software bugs and testing of eventual fixes, in close cooperation with the Design Unit -
Member Consultant IiBecu Credit Union Oct 2017 - Sep 2019Everett, WaEnsured all members received prompt, efficient, and professional service and that member issues were resolved courteously Deepened and retained member relationships in face-to-face interactions by utilizing thorough knowledge of products Maintained and effectively leveraged a thorough knowledge of all forms and documentation necessary for each consumer and business loan type Assisted members in the areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts Conducted thorough consumer loan interviews and ensured consumer loan applications were completed Developed new member relationships through community involvement Actively participated in all sales and service activities, goals and responsibilities -
Program ManagerMaximo Nivel Dec 2015 - Aug 2017San Jose, Costa RicaWorked in an inside sales and client service role Responsible for managing matriculations and pre-departure information for our international programs Maintained excellent relationships with our customers, agents, and partners worldwide Processed enrollments, collected applicant documents, and database management Answered applicant questions by phone, email, and web chat; addressed customer complaints Finalized all details of a participant’s program to ensure a rewarding experience Provided marketing support at two study abroad fairs Managed groups of students across our four locations; ranged from 6 to 60 person groups -
English TeacherMaximo Nivel Nov 2014 - Sep 2015Cusco, PeruTaught English to adult and teenage clients; classes ranged from 10-13 people Worked with clients of all skill levels; basic to fluency Used multiple types of communication to teach English – videos, pictures, hand gestures Organized lesson plans each week Worked closely with struggling clients and suggested different ways for them to understand grammar concepts Worked in the administrative office when possible and assisted clients in Spanish and English
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Assmebler/QaSymmetry Electronics Oct 2013 - Sep 2014Woodinville• Fast paced environment doing cable assembly• Currently in charge of printing labels for the past month has allowed me to learn new types of programs to do so • Communicating with different people throughout the day to give them the correct print outs• Gained quick knowledge of new tools, assembly procedures and company products -
Car Wash Crew MemberCar Wash King Oct 2010 - Aug 2013• Trained new employees with daily tasks• Assumed managerial tasks such as cash deposits in lieu of managers • Maintained high standards of customer service during high-volume, fast-paced operations • Handled currency and credit transactions quickly and accurately• Assisted management with inventory control and stock ordering• Built loyal clientele through friendly interactions and consistent appreciation• Resolved complaints promptly and professionally
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Crew MemberLittle Caesars Oct 2008 - Jun 2009Mill Creek, Wa• Acquired customer orders via phone and in person• Followed procedures for safe food preparation, assembly, and presentation• Kept a clean store environment• Communicated clearly and positively with coworkers and management • Trained new employees in store operations -
Lifeguard/Swim InstructorWest Coast Aquatics Mar 2007 - Oct 2008Mill Creek, Wa• Maintained a safe environment on the pool deck and in my classes• Taught 3-12 year old kids how to be safe in the water and to swim the four basic strokes• Communicated with parents how to help improve their child’s performance in the water• Cross-trained and coordinated scheduling with team members to ensure seamless service
Boldi Eros Skills
Boldi Eros Education Details
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International Business -
University Of AlicanteSpanish Language & International Business
Frequently Asked Questions about Boldi Eros
What company does Boldi Eros work for?
Boldi Eros works for Seacast, Inc.
What is Boldi Eros's role at the current company?
Boldi Eros's current role is Program Manager @ SeaCast, Inc..
What is Boldi Eros's email address?
Boldi Eros's email address is bo****@****son.com
What schools did Boldi Eros attend?
Boldi Eros attended Western Washington University, University Of Alicante, Cascadia Community College.
What skills is Boldi Eros known for?
Boldi Eros has skills like Continuous Improvement, Customer Service, Process Improvement, Operations Management, Microsoft Office, Inventory Management, Team Building, Customer Satisfaction, Management, Project Management, Negotiation, Kaizen.
Who are Boldi Eros's colleagues?
Boldi Eros's colleagues are Mark Olson, Guy Davis, Brian Robins, Robert Alguire, Shane Freeman, Eduardo Hernandez, Tyler Zeman.
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