Hector Ramirez Boldo Email & Phone Number

Hattiesburg, Ms

• Own and manage customer relationships from the point of sale through successful implementation.• Develop measurements to help understand the impact of successful implementation.• Helpthecustomerdefinetheirneedsandmanagetheirtimelinetowardseeing value.• Work with sales, product, and support teams to ensure that each piece of the journey meets customer expectations.• Respond to customer emails, chats, and calls regarding implementation.• Complete video and phone calls to ensure that customers are supportedduring the onboarding process.• Serves as school point of contact for data related issues and questions,such as ensuring the integrity of data, verifying information regarding data quality, completeness of data, adherence to set data schemas; identifying and correcting data integrity issues that do not comply with schemas or school regulations; responds to data requests from administrators and school district staff• Designs and maintains processes and databases for the collection, analysis and dissemination of student/instructional data and progress to school administration school staff and students/families as required for the educational needs of children.• Works closely with Directors, Coordinators of Assessment/Accountability and Educator Effectiveness, and school leaders to assist teachers in use of data to improve programs and student achievement• Successfully transfer customer relationships to a customer success manager after onboarding.

Hattiesburg, Mississippi Area

• Assisting with the management of daily operational activities.• RFP Response writer. Gather proposal information by identifying sourcesof information, and coordinating with key providers and other internalcontributors for additional information if needed.• Quality Assurance tester to evaluate the product to identify and help removebugs, glitches, and other user experience issues.• Assisting with project management by creating assignments, trackingprogress, and resolving issues.• Preparing and maintaining operations documents and reports• Managing office supplies and the maintenance of office equipment.• Coordinating the proper allocation of human resources.

Greater Hattiesburg Area

• Respond to customer queries in a timely and accurate way, via phone, email or chat• Identify customer needs and help customers use specific features• Analyze and report product malfunctions (for example, by testing differentscenarios or impersonating users)• Update our internal databases with information about technical issues anduseful discussions with customers• Monitor customer complaints and reach out to provide assistance• Share feature requests and effective workarounds with team members• Inform customers about new features and functionalities• Follow up with customers to ensure their technical issues are resolved• Gather customer feedback and share with our Product, Sales and Marketingteams• Assist in training junior Customer Support Representatives

Greater Hattiesburg Area

• Acting as a first point of contact, dealing with correspondence and phone calls• Managing diaries and organizing meetings and appointments, oftencontrolling access to the manager/executive• Booking and arranging travel, transport and accommodation• Organizing events and conferences• Reminding the manager/executive of important tasks and deadlines• Typing, compiling and preparing reports, presentations and correspondence• Implementing and maintaining procedures/administrative systems• Liaising with staff, suppliers and clients• Collating and filing expenses• Miscellaneous tasks to support the manager/executive

Hattiesburg, Mississippi Area

Generating ideas, idea development, sketching, making models; creating or developing a piece of work in response to a brief or commission; meeting deadlines; working in a studio or off-site and adhering to health and safety procedures; sourcing materials and developing relationships with suppliers; researching, visiting locations, interviewing people, using libraries and the internet; administration, correspondence, creating publicity; project planning, creating and managing a budget, financial planning, calculating expenditures; organisation and administration tasks associated with running a studio; writing project proposals for galleries, competitions or artist residencies; writing funding applications (public and private); applying for residencies and competitions; liaising with contacts, gallery owners, curators and other artists; curating individual and group shows; negotiating a sale or commission; self-promotion, networking, attending private views and other events; writing press releases; maintaining a portfolio which will typically include a website; evaluating a project and feeding back to the main funder or sponsor.

Mexico City Area, Mexico

Apprenticing under the main artist by assisting her with starting and completing paintings, stretching canvas over frames, working in her studio and keeping it organized.