I have an education as an export engineer and have 15 years of experience within the IT business – primarily from the security and telecom industry. The past 8 years I worked for Milestone Systems (the global market leader for IP Video Management Software (VMS)). I have been focusing on both the technical and the commercial aspects of doing business. I take pride in supporting my customers in the best technical way - always with special focus on timing.My primary areas of work and areas of interest lie within:• Communicating and negotiating technical and commercial requests from customers to developers and the other way around• Working in projects• Improving and implementing processes• Maintaining contact with customers and making sure that their needs are heard and adjusted• Working both technically and commercially with customers to improve both our business areasKeywords acquired during my career:Product management:Roadmap preparationPrioritizing the contents of a software packagePreparation of documentation for software packagesProgram management:Technical handling of top partners in a partner programDevelopment of new procesesDevelopment of a new partner programProject management:International Project ManagementProject planningProject coordinatorPreparation of documentationTechnical knowledge:IP camera functionality, Milestone XProtect® software (SW)IP network experienceEricsson’s AXE softwarePreparation of technical documentation and reportsPersonality:As a person I’m dedicated, hard-working and service minded. My education has made sure that I have a good understanding for both commercial and technical aspects. I’m a happy and smiling person with a lot of positive energy and drive. I believe that I am a fast learner and stubbornly believe that I can be taught almost anything.The keywords from my career so far have been technical skills, product management (PM), project management, strategic partnerships and support.