Hi! My name is Bruno de Oliveira Lima, and I'm an Engineering Support Analyst at SONDA IT, with experience in local and remote support, problem analysis and root cause verification, Python and Java script creation, as well as website creation using Wordpress, HTML and CSS. Currently, I'm seeking new opportunities in São Paulo as an IT Analyst in the area of application support, infrastructure, and database.I have a degree in Systems Analysis and Development from Etep Faculdades and a degree in Database from Wyden Educational, as well as a technical degree in Data Processing from UNIVAP. My professional experience includes working for companies such as SONDA IT, TIVIT, GM, and Grupo Engeseg, where I developed skills in supporting EMBRAER-related systems, root cause analysis, requirements gathering, technical documentation, team leadership, third-party contract management, and results presentation.Additionally, I have certifications and training in Python, HTML 5, CSS 3, Java Developer, DevOps Bootcamp, Essential Programming Logic, Introduction to GIT and Version Control, and Introduction to Website Creation with Wordpress. I have conversational skills in English and Spanish.If you're looking for a professional with skills in support, analysis, script and website creation, team leadership, and proficiency in multiple languages, I'm available for possible collaboration.