Dirk Bollen (Phd)

Dirk Bollen (Phd) Email and Phone Number

Senior service designer @ Proximus
Maasmechelen, BE
Dirk Bollen (Phd)'s Location
Maasmechelen, Flemish Region, Belgium, Belgium
Dirk Bollen (Phd)'s Contact Details

Dirk Bollen (Phd) work email

Dirk Bollen (Phd) personal email

n/a

Dirk Bollen (Phd) phone numbers

About Dirk Bollen (Phd)

I try to see things differently and bring problems back to their essence. By combining my unique mix of psychology and technological knowledge I challenge current technology and problems from different angles in order to create disruptive services.As a design thinker this is what I help my client with: - Analysis, exploring and understanding client and customer needs and values.- Applying scientific research methodologies to discover patterns of user behaviour a give meaning to them- Defining and concretising a digital strategy based on client/user centred brainstorms and workshops- Visualising a digital strategy in service design deliverables such as; mental models, stakeholder maps, customer journeys,…- Creating and validate prototypes and interfaces- As a product owner: being able to bring people together and aline common goals Social skills:- I communicate passionately about digital innovation- I’m empathic: I listen to people and aline different stakeholder into a shared vision and strategy- I challenge traditional thought patterns to develop new visions

Dirk Bollen (Phd)'s Current Company Details
Proximus

Proximus

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Senior service designer
Maasmechelen, BE
Dirk Bollen (Phd) Work Experience Details
  • Proximus
    Senior Service Designer
    Proximus
    Maasmechelen, Be
  • Proximus
    Senior Service Designer
    Proximus Oct 2023 - Present
    Brussels, Brussels Region, Belgium
  • Self-Employed
    Professional Speaker
    Self-Employed Jan 2015 - Present
  • Dirkbollen
    Dirk Bollen - Freelance Strategic Innovation Consultant / Professional Speaker
    Dirkbollen Feb 2016 - Present
    Maasmechelen
    - Innovation strategy - Service and business designer - Behaviour design - Training design thinking- professional speaker
  • Kbc Bank & Verzekering
    Service Design Coach
    Kbc Bank & Verzekering Apr 2023 - Jul 2023
    Leuven, Flemish Region, Belgium
  • Pàu
    Head Of Business And Digital Strategy
    Pàu Jun 2021 - Apr 2023
    Antwerpen, Vlaanderen, België
  • Pàu
    Digitaal Strateeg
    Pàu Jul 2020 - Apr 2023
    Antwerpen, Vlaanderen, België
  • In The Pocket
    Product Manager / Strategist
    In The Pocket Oct 2018 - May 2020
    Leuven, Vlaanderen, België
  • Made Design & Innovation
    Service Designer / Behaviour Designer
    Made Design & Innovation Apr 2017 - Oct 2018
    Antwerpen En Omgeving, België
  • Luca School Of Arts
    Lecturer Luca School Of Arts - Media, Arts And Design (Mad) Faculty
    Luca School Of Arts Sep 2012 - Sep 2017
    Luca School Of Arts (Genk C-Mine), Mad Faculty Pxl
    Teaching:- Consumer psychology- Perceptieleer- Psychology and perception 1- Psychology and perception 2- Game psychology- Geschiedenis van de actua en nieuwe media 1- Interaction psychology
  • Peel
    Service Designer
    Peel Mar 2016 - Feb 2017
  • Nascom
    Media, Arts And Design (Mad) Scientist
    Nascom Sep 2014 - Jan 2016
    User Experience DesignService DesignSpeaker
  • Boondoggle
    Ux Designer
    Boondoggle Sep 2012 - Aug 2013
    Leuven
  • Technische Universiteit Eindhoven
    Phd Student
    Technische Universiteit Eindhoven 2008 - Oct 2012
    Modelling user preferences in multi-media recommender systemsSummaryToday we are in the forefront of a transformation of how we are going use the web. In the last two decades we witnessed the transformation from a one-to-many static web in which an author determined the content of a webpage (web1.0) to a many-to-many dynamic web where every user is also a content producer (web2.0). Together with the rapid evolution in web technology, increasing computation and storage capacity this quickly led to an exponential growth in digital content. This ever increasing digital content, welcome as it may be, has also led to some challenges in that it is not evident for an individual to search through large amounts of information only to find the content he is looking for. Although the immense amount of ever-growing digital content provides the opportunity for a person to find content that fits his personal needs; it also causes an information overload since there are many good alternatives available to choose from. Currently we are moving towards a personalized web experience. In contrast to an explicit action of a user to search content on the web, the personalised web delivers information to the user when needed. At the core of this personalized web are intelligent computing methods, such as recommender systems, that enable to assess individuals’ needs, goals and preferences and match these with content on the web. Providing good recommendations at least entails the assessment of preference and the prediction of preferred content bases on previously collected preferences. In this dissertation I present an interaction model of constructive preference which takes the close interaction between user characteristics and recommender system together with contextual properties into account.
  • K.U.Leuven
    Researcher - Centre For User Experience Research, Ibbt
    K.U.Leuven 2007 - 2008
  • Ctg
    Test Engineer
    Ctg Jan 2005 - Feb 2007
  • University Of Maastricht
    Student
    University Of Maastricht 2001 - 2002

Dirk Bollen (Phd) Skills

Human Computer Interaction Statistics Psychology Artificial Intelligence Science Research Design Machine Learning Latex User Experience Professional Speaker Design For Behaviour Change Computer Science Behavior Modification Spss Data Analysis User Experience Design User Centered Design Java Python User Research

Dirk Bollen (Phd) Education Details

Frequently Asked Questions about Dirk Bollen (Phd)

What company does Dirk Bollen (Phd) work for?

Dirk Bollen (Phd) works for Proximus

What is Dirk Bollen (Phd)'s role at the current company?

Dirk Bollen (Phd)'s current role is Senior service designer.

What is Dirk Bollen (Phd)'s email address?

Dirk Bollen (Phd)'s email address is d.****@****enet.be

What is Dirk Bollen (Phd)'s direct phone number?

Dirk Bollen (Phd)'s direct phone number is +32 89 20 *****

What schools did Dirk Bollen (Phd) attend?

Dirk Bollen (Phd) attended Technische Universiteit Eindhoven, Maastricht University, Vrije Universiteit Brussel.

What skills is Dirk Bollen (Phd) known for?

Dirk Bollen (Phd) has skills like Human Computer Interaction, Statistics, Psychology, Artificial Intelligence, Science, Research Design, Machine Learning, Latex, User Experience, Professional Speaker, Design For Behaviour Change, Computer Science.

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