Native iOS application Goal: Establish on-device presence for our suite of products, expand channels to mobile. + Mobile application that integrates with chart.js and Snowflake data service to pull in real-time data analytics tracking the performance of deposit products & loan offers + Collaborated with key business stakeholders for roadmap development+ Led design, delivery and QA teams directionally and in backlog prioritization+ Skills: Executive communication, market and user research, product strategy, roadmap development, stakeholder alignment, leading agile ceremonies, backlog refinement, sprint planning, overseeing product delivery B2B Deposit Account SaaSGoal: Develop an offering with feature parity and a better user experience than leading competition (Meridian Link) for our target asset class White-labeled solutions for credit union members and back-office staff (web, mobile, in-branch) + Robust back-office processing system design and development, including a decision engine and integrations to core banking systems and an LOS + Worked with pilot customers to solicit requirements and gather feedback; expectation management and feature trade-off discussions; preparing clients to work with Implementation teams for onboarding + Partnered closely with frog, a leading design agency for design support, including user research, UI screen development, workflow design, edge case assessment, and design project management+ Skills: Client management, business requirements, workflows and journey maps, user research synthesis and analysis, roadmaps, feature kickoff, RFP submittal

+ Partner with Business Transformation team members, marketing and customer experience teams to conduct need analysis with internal and external customers. + Contribute to the Business Transformation team's overall technology and competitive landscape research activities. + Contribute to the team's efforts in researching vendors and products in the market that may be an asset to Robert Half's Business Transformation portfolio and in making recommendations on products that should be further explored. + Provide business subject matter perspective in reviewing technology options and recommending implementation approaches, particularly with contemporary/emerging technologies+ Monitor technology and operational trends in multiple functional areas of the industry and recommend appropriate strategies and technologies to respond.+ Attend and contribute to project meetings for analytics related projects+ Partner with business and data owners to understand business requirements and required reporting/analysis use cases + Develop and document clear functional requirements for data/analysis projects + Investigate and understand company data sources, partnering closely with business and IT teams to develop a holistic understanding of business processes and how they influence the data + Anticipate how business users will interact with the business semantic model, and partner with the data modeler to recommend designs for maximum user adoption + Analyze company data for meaningful insights; organize content and present findings to the leadership team + Assist in creation of presentations for analytics related projects + Support & coordinate business reviews, pilots & roll-outs + Support the use of best development and UI practices from an analytics tool perspective on all projects + Assist with the organization’s efforts to gather, analyze and make recommendations around adoption related metrics

+ Data-driven and results-oriented approach to growing company revenue+ Applied human-centered UX research methodologies to assess customer experiences+ Stakeholder identification, analysis, user personas and journey-mapping+ Tracking metrics and KPIs in Hubspot (e.g. inbound # outbound ratios, revenue per outbound)+ Outreach strategy analysis to optimize processes+ Data analysis and visualization for reporting+ Leveraging insights to enhance the portfolio roadmap+ Building out sales and marketing budgets+ Regularly reviewing various municipal public art ordinances to keep marketing efforts relevant and compliant+ Attending networking and industry events to stay on top of latest developments

+ Expanded the company's payment processing capabilities through development and implementation of a credit card payment tool + Collaborated with product owners, business stakeholders and engineers to build out the product roadmap + Created user stories through collaboration with technical teams + Led agile ceremonies + Backlog refinement + Prepared status reports for leadership + Project management tasks to get the product release-ready

Different data processing and analysis roles focused on process improvement.