Alexander Bondarev Email & Phone Number

Москва, Москва, Россия

Developed and organized own course on teaching listeners the basics of Jira and Confluence. The course allows you to formulate the correct expectations from the systems and organize the correct processes for your teams.The course allows you to understand the key aspects:- What is Jira?- Jira history- Main features of Jira- Working with projects and tasks- Jira search capabilities- User access rights (global and project permissions)- Jira project administration (including advanced administration: setting up workflow and field screens)- What is Scrum and how to organize team work in Jira? (working with boards)- What is Kanban and how to organize team work in Jira? (working with boards)- Jira dashboards and reports- What is Confluence?- Main features of Confluence- Confluence space administration- Analysis of key macros

Moscow, Russia

Responsible for the development and implementation of IT processes (Release Management, Change Management, Procurement process, etc.) and tools such as Jira Software and Confluence.Jira and Confluence administration:- Evaluating, testing, and implementing new versions and add-ons/plug-ins;- Providing support and advanced troubleshooting for the entire user base;- Balance request queue SLAs alongside contributions to longer-term projects;- Developing training materials and deliver training to power users;- Partner with cross-functional teams to design and implement solutions consistent with industry best practices;- Identification of problem areas, development of proposals for optimizing business processes, modeling of new processes in Jira.

Москва, Россия

Conducting an audit of Jira Core / Jira Software / Jira Service Desk / Confluence systems, preparing recommendations and subsequent optimization and elimination of identified shortcomings.Automation of the company's key processes of the Product Factory (development of life insurance products at all stages of the life cycle):- Analysis of existing processes,- Suggestions for optimizing processes and how to automate them using Jira,- Coordination and protection of the decision,- Implementation,- User training,- Preparation of project documentation.Maintenance of systems as the sole administrator of Jira/Confluence.

Moscow, Russia

Company is a Platinum Solution Partner in Russia.Acted as product/business/system analyst:- Jira(Jira Core, Jira Software, Jira Service Desk), Confluence and Yandex.Tracker administration;- Meeting with the Customer / negotiating;- Technical pre-sale;- Identification of the true needs of the Customer;- Selection of the necessary plugins for Atlassian products(Jira/Confluence);- A full cycle of work with requirements (collection, analysis, description of the requirements of external and internal customers, evaluation, validation, control of execution);- Communication with business customers and users of the system;- Assessment of the complexity of tasks, meeting deadlines;- Preparation of training materials and demonstrations of the capabilities of the system for customers;- Training users to work with the system;- Maintenance of project documentation;- Planning the work of the development team as well as involved contractors for projects;- Support of existing customers.

Moscow, Russia

- Maintenance of information systems of the Company;- Assisting clients of a technical nature;- JIRA and Confluence administration, WSS Docs, an account system based on Oracle Apex and other company systems;- Collection, analysis, documentation and coordination of system requirements;- Development of project documentation (technical specifications, regulations and instructions);- Interaction with a business customer (consultation, coordination of requirements, selection of the optimal solution)- preparation of functional testing schemes based on business requirements and functional requirements, functional testing;- Participation in the process of implementation and maintenance of systems;- Identification of problem areas, development of proposals for optimizing business processes, modeling of new processes in Jira;- Analysis of the effectiveness of business processes;

Moscow, Russia

- The implementation of after-sales services for all insurance products: amendments, cancellation of contracts;- Automation of work, writing of technical specifications for the implementation of software in the AS BS, testing of the implemented functionality;- Employee training.

Moscow, Russia

Master'S Degree, Financial Analysis

Bachelor'S Degree, Financial Analysis