Business Operations Specialist
CurrentKey Responsibilities & Achievements:- Lead and oversee the learning progress of over 300 vocational secondary school students from 10 schools across the DKI Jakarta area in Teknomadya Academy Industrial Class Program, ensuring that weekly KPIs were met through effective delegation and monitoring.- Develop and manage custom TORs and SOPs for Internal and External uses based on projects and events.- Manage the development and implementation of various learning system programs for vocational secondary schools, including industrial classes, internship programs, teacher workshops, and public events. Demonstrated strong leadership in guiding teams and ensuring the smooth execution of both virtual and on-site events.- Conduct weekly visits and regularly engage with school PICs (Person-in-Charge), ensuring the smooth implementation of learning programs while identifying and seizing new potential opportunities for improvement and collaboration.- Lead the development of internal events and systems for mentoring and training, aimed at enhancing mentor performance. Regular evaluations and growth initiatives were implemented to ensure mentors consistently deliver high-quality guidance to students in the most effective and impactful way.- Support and negotiate partnership deals with a variety of outsourcing companies, including local game development firms, retail franchises, telecom providers, and edtech companies. This ensured the successful execution of specialized events and programs.