Bonita Genao Email and Phone Number

• Manage 8 different locations, staff, and 6 different provider schedule templates.• Monitor staff efficiency with patient registration and oversight of schedules to ensure patients are seen in a timely manner.• Billing charges reviews, payment posting, weekly cash drawer balancing from all offices, monthly money deposit.• Training and supervision of front desk staff responsibilities including patient interaction,answering phones, documentation, collection of insurance, pre-approvals, referrals, andpayments.• Monitoring practice expenses including office and medical supplies. Scheduling officecleaning services.• Maintaining updated documents, i.e., licenses, DEAs, credentialing.• Prepare staff payroll by-weekly in paychecks and handle time clocks for all employees.• Conduct regular staff meetings and annual performance evaluations. Performing staffaudits.• Manage Prior Authorization and appeals for specialty medications and radiology/ biopsyprocedure.• Send patients for dialysis, vascular services and kidney biopsies.• Authorize drug refills and provide prescription information to pharmacies.• Assist with insurance, coding, and billing paperwork.• Manage company website and updating office information and marketing.• Handle medical records from insurance company and law firms (with HIPAA compliance)• Administer CKCC/KCE portal, updating patient's demographic needed for kidney care:365 to contact patients with CKD or ESRD to continue with care.• Contact primary doctors to update our information and receive more referrals.• Handle all lab accounts with quest, LabCorp, Bio-Reference, North-Well labs, Sunrise etc.And interface errors from Quest and Bio-Reference.• Handle Lenox Hills Radiology, Zwanger-Pesiri Radiology and Main St Radiology accounts.• Offices Assets inquiry, adding and removing supplies from all locations. • Knowledge of Electronic Health Records EPIC, Acumen, Practice Fusion.•Medical assistant or front desk duties when needed