Key skills: Performance improvement in several domains as supply chain / purchasing / maintenance / industrial risk management / Customer Experience and overall performance diagnosis for small & medium entities.Define and manage projects of Digital Transformation (DX). GDPR assessment and consulting services.Support in Change Management for private & public sectors: transformation map, analysis of organizational impacts, HR plan, communication / training (engineering and animation courses) / deployments of new skills...Information Management Project (ERP: SAP; JDE ; Infor M3 ; Microsoft Dynamics 365 Finance&Operations, Microsoft CRM / Customer Engagement: Customer Service & Field Service, AX2012, SCM, Maintenance, Supplier Management, Master Data ManagementMy Customer Experiences:Anne Fontaine, Abéo, Abylsen, Aéroport de Paris, Alcatel Lucent, Alizent, ARS Franche-Comté, Banoo group, Bijou, Browning International, Cartier, Carmat, Cerema, Château Margaux, Clinique Ambroise Paré Bethune, CNAV, CRMA (filiale Air France KLM), Cromology, Décathlon, Demeyere, Direct Océan, Djeco, EADS-Sogerma, EN3S, Eden Park, EDF, EN3S, Essilor, ESSP (European Satellite Services Provider), Fondation Pluriel, Freshpack, Godin, Groupe François, GS1, Holder (Château Blanc - Paul - La Durée), Jeff de Bruges, Kookaï, Kramer, Legrand, L’Oréal, Mauboussin, MINDEF-DGA, Monier / Lafarge-Couverture, Novacom, Pitaya, Pochet, Proteor, RATP, RFF, SAFRAN-Morpho, Schenk Wines, Schiller Medical, Seifel, Sicli in Belgium, SNCF Mobilité, Gares & Connexions, SNCF Réseau, Solina Group, Stockmeier ; Thales-Airsys, Thales-Aerospace, Vestey Foods France, and We Connect