Responsible for leading a team of account managers focused on growing business in regional and strategic biopharmaceutical accounts in the areas of upstream and downstream purification, critical chemicals and cell culture media and supplements.

Responsible for coordinating communication and project management of an identified key account with global locations.Develop and lead business development strategies to be executed by local account management teams in order to increase market share.

Responsible for driving the growth of the chromatography resin business on the west coast of North America. Increase customer base by seeding new opportunities in emerging biotech accounts.Implement business development strategies for the chromatography market as well as related products including buffers, columns, hardware and chemical solutions.

Developed and implemented global product and market strategies aligned with corporate initiatives around bioprocess chromatography and single-use systemsCoordinated field based sales teams and internal R&D partners to drive the development and launch of new products to meet specific customer requirementsManaged supply chain resources and pricing

Managed sales of $4M for a key account in CaliforniaExpanded customer base through management of sales in developmental biotech accounts in the territoryMaintained up to date records and drove key product initiatives through the use of a CRM databaseExecuted customer specific direct flow filtration, tangential flow filtration and membrane chromatography studies for application development and process optimizationDeveloped customer specific scientific technical reports based on data collected and analyzed through testingAssisted customers in trouble shooting existing purification process problemsUp to date on current trends and developments in the pharmaceutical industry in order to provide customers with quality products and services

Performed on-site training courses in purification for Pall Corporation’s pharmaceutical and biotech customersExecuted customer specific laboratory testing for application development and process optimizationManaged sales in a territory of industrial biotech accountsTeam leader for downstream processing specialists in the Western USDeveloped customer specific scientific technical reports based on data collected and analyzed through testingAssisted customers in trouble shooting existing purification process problem

Managed a territory with both academic and industrial customers through the use of a CRM systemOrganized and executed a variety of seminars and product showsAssisted customers in trouble shooting existing problems and coordinated technical service involvement where necessaryWorked closely with marketing and sales support to set up specific customer pricing and quote packages based on current competitive trends in the market place

Performed on-site training courses and validation related services to customers across Canada in both French and EnglishManaged laboratory work to help customers with application development and process optimizationProduced customer specific scientific technical reports based on data collected and analyzed through testingAssisted customers in trouble shooting existing filtration process problemsProvided first response technical recommendations and responses to customers through an active call center, with a focus on filtration applications in the biotech, pharmaceutical and food and beverage industries