Bonnie Ramsay Email & Phone Number

Superior, Wisconsin, United States

Superior, Wisconsin, United States

Superior, Wi

• Direct daily functions for the Information Technology departments, effective May 2014• Act in an integral capacity in making key decisions including purchase suggestions for IT, hardware, software and telephony peripherals • Serve in a chief report developer, internal database administrator and primary support capacity for Halvor’s Transportation Management System

Superior, Wi

Eagan, Mi

• Supervised all technical elements for IT systems used by Logistics Services Inc., Citi-Cargo & Storage, and Seminole Logistics; delivered comprehensive support to all personnel in an ongoing effort to boost levels of efficiency• Recruited, hired, trained and managed all Network Administrator personnel• Purchase and set into place a series of effective hardware and software solutions, from desktops to servers• Maintained a multi-database SQL Server environment including TMS, WMS and accounting system• Defined, executed and documented processes for operational and back-office personnel• Coordinated all project initiatives in accordance with customer business requirements• Completed EDI mapping duties using ProEDI; also automated reporting services using Crystal Reports• Programmed the Inter-tel phone system, land lines, fax lines, cell phones, and data connections across various company sites• Collaborated with marketing executives to ensure proper website maintenance

• Executed logistics company primary objectives by implementing and configuring software and developing the business processes so that data flowed as efficiently as possible with the ultimate goal of gaining the data environment required by management• Implemented Staffware environment to establish a paperwork workflow; routed scanned images into imaging system and sent based on business processes within the system to the proper person for billing or settlement purposes • Leveraged helpdesk acumen to administer Inter-tel telephone switch software• Managed land lines, cell phones and data lines consisting of T1 and frame relay• Directed operations for company’s Gasboy fuel pumps; worked with fuel vendor to ensure pumps interfaced with drivers’ fuel cards• Collected transactional fuel data from vendor (EFS) and imported it into the TMW system for fuel tax and driver settlement purposes• Interfaced the fuel data information into Keller log scanning software for log violation reports

• Configured and implemented appropriate business systems • Remained focused on ensuring the best match *system* for the business needs• Implemented and installed Truckmate as primary operation data system