Bonnie Vaughn, Mha Email and Phone Number
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❝Bonnie takes complete ownership…keeps her managers informed and can be relied on to take full accountability…never shies away from evaluating opinions, as such, the ultimate outcome is in the company’s best interest and she gets behind it 100%.❞— Excerpts from Performance ReviewHighly experienced and successful in driving the healthcare sales cycle, fueling the adoption of revenue cycle management services within major key accounts, cultivating sustainable stakeholder relations, and building compelling and creative solutions. Possess broad organizational change management and transformational leadership experience, with a history of effectiveness and turning around challenged accounts, mitigating organizational risk and exposure, and solidifying major partnerships. Achieved #1-ranked and record-setting levels of customer service, employee engagement, and double-digit over-quota results.★ ★ ★Currently, as Sr. Director, Business Development with Gainwell Technologies, engage in strategic business development initiatives including proposal response management, partnership vetting, and designing solutions to meet customers’ needs. Develop strong relationships with commercial insurance stakeholders including associations, advisory groups, and those who influence the business development and proposal selection process. Navigate an often-challenging political landscape, collaborating with lobbyists and government relations staff as a subject matter expert sought out for consultation on healthcare policy, program structure, cost containment, and contracting.★ ★ ★Prior, as Sr. Regional Director, drove the achievement of revenue and margin goals, cultivated client relationships, and championed corporate initiatives to meet clients’ business needs and identify continuous performance improvement opportunities. Promoted service offerings to deepen account penetration, serving as a market ambassador and expanding service awareness, outreach, and engagement.★ ★ ★Top Strengths >>➥ Healthcare Program Leadership➥ Strategic Planning & Execution➥ Contract Acquisition & Startup➥ Revenue Cycle Management➥ Accreditation & Certification➥ KPI & SLA Achievement➥ Regulatory Compliance StrengthsFinder Themes >>Context // Arranger // Strategic // Relator // Developer
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Vice President Of Business DevelopmentPublic Partnerships | Ppl May 2024 - PresentAlpharetta, Ga, Us
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Sr. Director, Business DevelopmentGainwell Technologies, Formerly Hms 2018 - May 2024United States, Us★ Oversee the delivery of services to accounts in 14 states, owning the relationship management process, holding accountability for revenue attainment, and driving regional organizational planning and risk prevention. ★ ➤ Delivered double-digit performance over quota, driving $25M in ACV in 2020 through new business and expansion of existing contracts—in addition to $1.6M ACV Recompete—with $7.7M+ in ACV in 18 months in 2018 and 2019.➤ Foster brand awareness and integrity through the development of influential relationships, leading the territory in the identification of white space opportunities and capture of large-scale procurement contracts.➤ Provide technical and product subject matter expertise spanning the broad range of HMS solutions, capitalizing on every opportunity to uncover customers’ needs, customize offerings, and act in the best interests of all parties.➤ Turned around previously troubled client relationships, excelling at managing clients, developing excellent relationships with state-level key contract managers, and evangelizing products and services with proposal-influencing enthusiasm. -
Sr. Regional DirectorGainwell Technologies, Formerly Hms 2016 - 2018United States, Us★ Held accountability for overall service delivery and satisfaction spanning 14 contracts in six states generating $26M in annual revenue. Played a key role in the development and execution of sales strategies and HMS account agendas. ★ ➤ Doubled benchmark growth with a 20.5% increase in volume for the region, closing white space opportunities, growing existing contracts, capturing new business, and optimizing yields through maximum sales effectiveness. ➤ Earned an award for achieving high employee engagement scores and a strong voice of the customer (VOC) rating, improving customer satisfaction by identifying client expectations and exceeding mutually agreed-upon objectives.➤ Mitigated risk by negotiating the removal of key liquidated damages in a Service Level Agreement impeding the successful delivery of services, protecting the company from financial implications of missed performance indicators.
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Director Of Client DeliveryConifer Health Solutions 2015 - 2016Frisco, Texas, Us★ Recruited to implement revenue cycle management contracts at key hospitals around the country, collaborating with Operations stakeholders to oversee SLA achievement, P&L optimization, and performance monitoring and management. ★ -
Program Director IiGainwell Technologies, Formerly Hms 2012 - 2015United States, Us★ Charged with leading the implementation of Recovery Audit Programs in a two-state region; expanded accountability included Asset Verification and Third-Party Liability for Texas HHSC, representing $8M in company revenue. ★ ➤ Oversaw large TPL state contracts, ensuring payment accuracy and integrity in the coordination of benefits, enabling centers to operate sustainably and at peak efficiency through management of the entire revenue recovery process.➤ Managed $5M in contracts under the Oklahoma Healthcare Authority including their recovery audit, third-party liability billing and recovery, cost avoidance, and provider abrasion mitigation programs.
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Healthcare Area Program Director & Center DirectorNational Healing / Diversified Clinical Services May 2008 - Mar 2012★ Developed and executed strategies to expand wound care center operations, increase volumes, elevate service line awareness, and manage contract administration for select centers, delivering record-setting growth and profitability. ★ ➤ Achieved the highest HBO volume (+134%) and EBITDA in the country at Baptist Health System—serving as instrumental in the creation of the system’s second wound care center—and propelling account ranking from #50 to #1 in the company.➤ Salvaged contracts with major accounts: Good Samaritan Hospital and Mountain Vista Medical Center; drove immediate revenue cycle improvements, remedied physician issues, mitigated compliance issues, and achieved the first budget surplus.➤ Drove a two-fold increase in new patient volumes in just 90 days, performing a revenue cycle review and recapturing $90K in missed collections, leading hospitals in the execution of efficient and effective revenue cycle management practices.➤ Surpassed customer service expectations with a 99th percentile Press Ganey Scoring System ranking, delivering impact beyond cash flow and revenue cycle management to extend to program awareness, engagement, and patient retention.
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Chief Executive Officer (Ceo)Katy Rehabilitation Hospital 2006 - 2008★ Directed the development and startup of the physician-owned 34-bed hospital, earning appointment from the Board to lead 18 direct reports and 200+ resources through opening, Medicare / CMS certification, and initial operations. ★ ➤ Led a fast track to profitability and growth, achieving positive cash flow within 14 months of startup, in part by instituting robust key performance indicators to proactively manage Medicare billing and mitigate aging accounts receivable.➤ Achieved Joint Commission Survey and Medicare Survey acceptance, overseeing the process of defining policies and procedures, governance standards, and Measures of Success (MOS) to expedite mission-critical certification.
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Business Development DirectorHms Healthcare 2006 - 2006★ Accepted a 6-month contract to provide transformational leadership for a challenged long-term care facility, to reengineer the “We Care” program, and to drive employee retention and new business development initiatives. ★ ➤ Mitigated exposure and thwarted daily Texas Department of Aging & Disability Services (DADS) fines and potential investigation stemming from 2 “G Tag” findings, additionally reversing $60K in monthly losses through execution of site turnaround strategies.
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AdministratorOakmont Skilled Nursing & Marbridge Villa 2003 - 2006
Bonnie Vaughn, Mha Skills
Bonnie Vaughn, Mha Education Details
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Trinity UniversityMaster Of Healthcare Administration - Mha -
The University Of Texas At AustinPsychology Minor
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Texas State UniversityLicensed Nursing Facility Administrator
Frequently Asked Questions about Bonnie Vaughn, Mha
What company does Bonnie Vaughn, Mha work for?
Bonnie Vaughn, Mha works for Public Partnerships | Ppl
What is Bonnie Vaughn, Mha's role at the current company?
Bonnie Vaughn, Mha's current role is Executive Sales Leader >> Medicare / Medicaid Contracts.
What is Bonnie Vaughn, Mha's email address?
Bonnie Vaughn, Mha's email address is bo****@****ail.com
What is Bonnie Vaughn, Mha's direct phone number?
Bonnie Vaughn, Mha's direct phone number is +151266*****
What schools did Bonnie Vaughn, Mha attend?
Bonnie Vaughn, Mha attended Trinity University, The University Of Texas At Austin, Texas State University.
What skills is Bonnie Vaughn, Mha known for?
Bonnie Vaughn, Mha has skills like Healthcare, Hospitals, Revenue Cycle, Hipaa, Medicare, Healthcare Management, Healthcare Consulting, Process Improvement, Healthcare Information Technology, Program Management, Strategic Planning, Leadership.
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