Dynamic and results-driven professional with a Bachelor's Degree in Business Administration and extensive experience across diverse industries. As a dedicated Accounts Administrator, and Service Coordinator, I have honed my skills in client relations, contract management, and operational efficiency. With a proven track record of delivering exceptional results and fostering strong client relationships, I am adept at navigating complex business environments and driving organizational success. I am passionate about providing outstanding customer service and leveraging my expertise to contribute effectively to team goals. Let's connect and explore opportunities for collaboration and growth!
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Accounts AdministatorThe Smart Idea Group Feb 2021 - Sep 2022Midrand, Gauteng, South Africa-Key Client Billing schedule formulation and reconciliation to invoicing-Coordinating day-to-day administration of client accounts and contracts-Documenting and reviewing contract terms and conditions-Ensuring that all records are accurate and up to date-Superior attention to detail in order to identify inconsistencies in contracts-Assisting in the preparation of reports-Prepares bank settlements and submits to customers.-Generating Adhoc invoices and credit notes-Billing histories and client profitability analysis-Audit assistance with Revenue samples and documentation gathering -
Service ControllerThe Smart Idea Company Nov 2017 - Feb 2021Kyalami-Providing technical advice and customer service support-Recording of all customer breakdowns on BPO system-Controlling & dispatching of Technicians to these breakdowns.-Arranging quotations for chargeable work and obtainorder numbers.-Generating reports-Arranging movements, collections and deliveries ofequipment-Invoicing parts, service call outs, and movements-Processing suppliers’ invoices-Preparing quotations for clients, competitive pricingand building client relationship.-System administration
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ReceptionistPansolutions Holdings Jun 2016 - Nov 2017Midrand-Administration duties-Switchboard operating-TNG web administration-Customer service-Problem Solving-Clerical functions-Working with clientele -
Shop AssistantToys"R"Us Oct 2013 - Jun 2016Pretoria, Gauteng, South Africa-Customer Care-Generating sales-Stock management and Control-Arranging ordering of stock-Knowledge of inventory techniques-Familiarizing with latest products and technology-Ensuring full customer satisfaction
Bontle Mogapi Education Details
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Business Administration And Management, General
Frequently Asked Questions about Bontle Mogapi
What is Bontle Mogapi's role at the current company?
Bontle Mogapi's current role is Bachelor's of Business Administration | Key Accounts Administrator | Service Coordinator| Receptionist.
What schools did Bontle Mogapi attend?
Bontle Mogapi attended University Of South Africa/universiteit Van Suid-Afrika.
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Bontle Mogapi
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