Bon-Lester Viado Email & Phone Number

Zintro's recent client reviews:https://www.g2.com/products/zintro/reviewsZintro explained in 90 seconds:https://share.vidyard.com/watch/VArs1iukxuzyx6J9rSAmBdProvide efficient and reliable service to existing Full-service clients of Zintro.- Serve as the lead point of contact for all (assigned) customer account management matters- Build and maintain.

Manage and oversee the effective and efficient Operational Management to guarantee the achievement of set Revenue and key driver targets. Analyze and identify trends in current business performance and implement necessary action plans to maximize revenue generation throughout region.

• Analyze current business results and trends and to critically examine daily operational reports. Develop and implement specific action plans to improve operational performance from areas of shortfall identified.
• Ensure the achievement of targets for key drivers supporting overall revenue whilst supporting Quality Assurance standards and procedures.
• Develop and implement motivational and creative incentive programs to maximize revenue opportunities within set budgetary scope.
• Ensure cost per call versus revenue generation optimization through ongoing analysis of relevant metrics, shrinkage and absence and implementing specific action plans in all areas of shortfall.
• Proactively seek new ways to improve existing processes collaborating with Center counterparts in other regions, Revenue Management, Sales and Marketing, Brand Management, and Franchisee contacts in order to evaluate.

CAR - Cordillera Administrative Region, Philippines

• Lead the project PRIME, Program for Remarkable Individuals Modeling Excellence, is a developmental opportunity for high potential Specialists who are meeting goals and guide them to be future leaders and contribute.

CAR - Cordillera Administrative Region, Philippines

• guide all Team Managers to improve their expertise on any Employee Relations' concern mostly on memos (from the creation of Notice to Explain to Admin Hearings up to the Notice of Decision.)
• provided workshops to Team Managers on how to improve their creation of memos and how to deal with difficult conversations.
• handle difficult conversations and manage employees who have specific concerns
• provided fair and consistent treatment to all employees, which helps build engagement and loyalty.
• prevent and resolve problems or concerns that arise from situations at work.

Philippines

Coaches employees to reinforce winning behaviors to drive revenue, customer retention, engagement and results that deliver on our goals. Inspires others to deliver a tailored brand experience through expert market and customer insights, industry knowledge and passion in a culturally diverse environment. Delivers and executes on strategies and initiatives.

Philippines

Lead the project to improve our support for​ ​new hires​ and to streamline the regularization process.Objectives:· Ensure that our New Hires get an enhanced "Room to have a Great Start" experience from recruitment to regularization · Shorten the learning curve from Training to Operations from 4.5 months to 1.5 months..· Create an aligned focus between.

Philippines

Responsibilities:· Build an online relationship with consumers and provide feedback on where different conversations are taking place· Review consumer content from social sites as provided by the listening platform and take appropriate action according to internal guidelines· Work closely with the Social Media Service Manager to provide feedback on best.

Philippines

• Essential Duties and Responsibilities: - (Key Activities)
• Provide an industry-leading reservation solution in English and one or more language for all contacts
• Champion BrandHearted behaviors by demonstrating knowledge, passion and pride.
• Embrace the global and cultural diversity of our guest and business needs.
• Consistently meet or exceed defined performance expectations (revenue, conversion, quality, partner offers, guest satisfaction, etc.) as set by management despite difficulties or obstacles.
• Build rapport with guests through active listening, maintaining an appropriate pace and using a conversational approach to deliver a warm and friendly guest experience.

Baguio City, Philippines

- Evaluate and grade students' class work, assignments, and papers.- Initiate, facilitate, and moderate classroom discussions.- Prepare and deliver lectures to undergraduate and graduate students on topics such as Introduction to Philosophy, Logic, and Catechism of the Catholic Church.- Prepare lesson materials such as syllabi, homework assignments, and.

Philosophy Major

Graduated Cum-Laude

Education record