Bony E. Email & Phone Number

Auburn, Wa, Us

Honolulu, Hawaii, United States

-Professionally interacted with management both within and outside the company, and effectively communicated with residents, guests, and team members across 127 resident rooms.-Coordinated with vendors to flawlessly address and resolve any community maintenance issues.-Supervised and ensured proper staffing of departments to maintain the overall grounds, building, and individual units to high standards.-Managed and supported department budgeting, inventory management, reporting, and cost control.-Oversaw the community safety program and maintained the Material Safety Data Sheets (MSDS) program.-Consistently conducted fire drills in accordance with governing regulations and requirements.-Provided positive and constructive feedback to team members and management to enhance performance and morale.-Supervised day-to-day operations, including creating monthly schedules for staff and projects.-Ensured floor machines were in working condition and collaborated with vendors to perform all inspections and maintenance as per contract agreements.-Hired and trained a diverse team of employees, fostering an inclusive and effective working environment.

Ewa Beach, Hawaii, United States

-Oversaw operations for 102 patient beds and ancillary areas, managing 4 leads and 18 frontline employees.-Executed strategic plans to align with Queens and Sodexo goals, ensuring organizational objectives were met.-Provided positive and constructive feedback to employees, fostering a culture of continuous improvement.-Facilitated team-building activities across various departments to enhance collaboration and efficiency.-Improved HCAHPS score to 75% through targeted initiatives and consistent performance monitoring.-Supervised day-to-day operations and created monthly schedules for staff to ensure optimal workflow.-Reviewed invoices and chargebacks for accurate billing, maintaining financial integrity.-Established a safe work environment by conducting monthly safety training sessions for all employees.-Monitored and enforced black light inspections, patient rounding, and cleaning inspections to maintain high standards of cleanliness and safety.-Met requirements for SMS, Leapfrog, infection protection control, TJC, and Ecosure through rigorous compliance and oversight.-Supervised floor machines, ensuring they were in working condition, and coordinated with vendors for inspections and maintenance as per contracts. Approved vendor maintenance for necessary parts.-Hired and trained a diverse team of employees and conducted lead training programs to enhance leadership skills.-Implemented a skills matrix for leads to improve daily operations and efficiency.-Achieved 85% or higher in standout surveys, reflecting high levels of employee engagement and satisfaction.-Planned, delegated, and executed various projects to drive operational improvements and achieve departmental goals.

Kapolei, Hawaii

-Inspected 316 guest rooms and public spaces to ensure cleanliness and quality standards were met.-Conducted thorough room inspections after housekeepers completed cleaning to guarantee 5-star service and guest satisfaction.-Supported housekeeping managers in daily standards testing and annual evaluations to maintain high operational standards.-Provided immediate feedback to staff on discrepancies in room cleaning, and reported necessary repairs to the maintenance team.-Maintained supply inventory, ensuring that all necessary items were available for housekeeping operations.-Trained onboarding employees, ensuring they were equipped with the knowledge and skills required to perform their duties effectively.-Delegated project workflows to housekeeping staff, ensuring efficient task completion and optimal use of resources.

Kapolei, Hawaii

-Managed a monthly budget for ordering supplies, paying vendors, handling company credit cards, and organizing company events.-Analyzed and reported the monthly budget to the Executive Director of Housekeeping.-Communicated with all vendors to ensure the housekeeping department's needs were met efficiently and effectively.-Organized annual company events to boost employee engagement and morale.-Ensured all on-site and off-site warehouse supplies were well-stocked daily.-Negotiated with vendors to achieve cost savings for the resort.-Supervised Team Clean, a contracted vendor, ensuring all work met Disney's high standards.-Collected and reviewed data on housekeepers' daily operations to optimize efficiency.-Participated in OSHA safety meetings to ensure compliance with safety codes and regulations.-Gathered diverse feedback from the Executive Director, managers, and employees to ensure all supply needs were met and operations ran smoothly.

Honolulu, Hawaii

-Supported the Assistant and Executive Director of Housekeeping in overseeing day-to-day operations.-Managed services for 453 guest rooms, ensuring AAA and 5-diamond standards were consistently met.-Created daily workflows for housekeepers and house staff, scheduling tasks for a team of 30 employees.-Oversaw the management of lost and found items for guests, ensuring prompt and efficient handling.-Provided constructive feedback to employees on their performance, fostering a culture of continuous improvement.

Halawa, Hawaii

-Hired and trained new employees, ensuring they were well-equipped to perform their duties effectively.-Created and managed schedules and payroll for a team of 20 employees.-Communicated with merchants to ensure all requirements and standards were consistently met.