Ruby Gonzales Email & Phone Number

United States

Supervise and provide guidance to the accounts receivable team, including assigningtasks, setting priorities, and monitoring performance.Ensure accurate and timely invoicing of customers based on sales transactions andcontractual agreements.Oversee the processing of cash receipts and apply payments to customer accounts.Monitor and manage accounts receivable aging to identify overdue accounts and takeappropriate collection actions.Collaborate with sales, customer service, and other departments to resolve billingdiscrepancies, disputes, and payment issues.Implement and maintain effective credit and collection policies and procedures tominimize bad debt and optimize cash flow.Classification: ConfidentialConduct regular review and analysis of customer credit limits and terms, makingrecommendations for adjustments as necessary.Prepare and review various accounts receivable reports, including aging reports,collection status reports, and cash flow projections.Assistin the month-end and year-end closing processes, ensuring accurate and timelyfinancial reporting.Stay updated on industry best practices and changes in accounting regulations related toaccounts receivableSelects, orients, trains, coaches, counsels, and disciplines associates in coordination withthe Human Resources Department.Promote a collaborative work environment, encouraging effective communication andcross-training initiatives to enhance team productivity, versatility, and skill development.Undertakes additional responsibilities and tasks as directed by management

United States

• Responsible in the preparation, verifying, and recording customer payments and transactions related to accounts receivables. – end to end except for collections of AR - • Downloading of statements, reports and payment remittance from Amazon and eBay and PayPal for USD and GBP currency • Apply and oversee daily cash receipts (checks, credit cards, ACH, Wires), including e-commerce sales cash receipts. • Research, reconcile and resolve unapplied amounts and other credits on customer accounts to be kept to a minimum. • Investigate unidentified payment deductions and discrepancies as required in the Marketplaces. Utilize problem-solving skills to provide solutions to complex situations that arise from customer account discrepancies on a regular basis. • Provide monthly reporting on accounts receivable, such as status on unapplied cash and outstanding deductions. • Assist with improving policies and procedures through automation to maximize productivity. Assist in pulling support for auditors during monthly, quarterly reviews and year-end audit. Other duties as assigned based on business needs or management’s request.

Performs clean-up and catch-up and regularly updates accounting transactions. Performs Bank reconciliation to come up with reliable reports and tax filing. Prepares Financial reports and forecast income and future expenses that would contribute to the overall growth and scaling of the business.

Setting up the Company’s accounting system on Quickbooks online. Performs clean-up and catch-up and regularly updates accounting transactions. Performs Bank reconciliation to come up with reliable reports and tax filing. Prepares Financial Statements and forecasts income and future expenses that would contribute to the overall growth and scaling of the business.

Performs receipting and record deposit and transfers, conversion of different currencies. Performs classification of expenses and b Performs time allocations for all Virtual Assistance and Remote employee for payroll preparation, validates working hours in UpWork. Performs monthly Bank Reconciliations.

Philippines

OTC – AR Collection• Responsible in the HOLDING list based on the outstanding balance and credit availability.• Responsible in the Daily Customers Open Item Report (Ageing AR per Customers Portfolio), Daily Collection Report, Daily Holding Lists• Assisting the disputes raised by the customer for faster resolution• Assisting collectors in the collection of all the overdue accounts thru email• Reviews open invoices to identify delinquent accounts• Manages assigned portfolio through relationship building and the ability to innovatively problem solve.• Customers’ reconciliation and follow up and ensuring that all targets are met by monitoring the KPIs• Ensure all open items on customer reconciliations are completed within 7 days and updated SOA/Open details are provided to the customer• Ensure Get Paid Adherence and CompletionOTC (Order to Cash) • Part of the Migration Team who migrated tasks abroad• Actual training and demo abroad using SAP and substantiate process in accordance with Service Level Agreement• Responsible in documentation of Standard Operating Procedure and Workflow base on activity requirement of Customer and in accordance with company's global policy and procedure• Responsible in the execution of migrated tasks and ensure that execution is align with the SOP and in accordance with plans and programs• Migrated Task – Customer Refund, Payment Application, AFR (Approved Freight Release), On Account Investigation and Resolution, • Investigation and resolving On Accounts and ensure timely delivery with results• Posting of incoming payments within the SLA• Resolving queries from customer with regards to outstanding balances and other query related to payments discrepancy and disputes• Back-up in the refund process• Responsible in the preparation of VMS presentation report of On Accounts• Exceeded the objective of 60% On Account reduction.• Reconciliation of Key Accounts, resolving issues

Philippines

• Responsible in encoding payments in AR Database ( SAP Business One)• Resolving all payment dispute and discrepancies, investigating and resolving open invoices, reviewing accounts to ensure timely payment of underpayments.• Ensure the completeness of data in the Official Receipts and the attachments that corresponds to the deductions.• Monitors Trade Expenses, (Deduction upon Collection, such as Display Rentals, AD and Trade Support – based on Trade Marketing Support Agreement – Modern Trade and Distributors), resolving any variances, responsible in reconciliation of accounts, ensures that there is no unnecessary deductions made and make a necessary actions for the unauthorized deductions made• Coordinate with sales and marketing team regarding unresolved claims and unauthorized deductions. • Prepares AR Credit Memo in AR Database (SAP Business One)• Other duties as assigned

Philippines

• Responsible for verifying and posting all incoming credits to customer accounts, resolving all payment dispute and discrepancies, investigating and resolving open invoices, reviewing accounts to ensure timely payment of underpayments.• Keep accurate records of Sales and Accounts Receivable and ensures that all related transactions are properly recorded based on the basic accounting procedures. • Ensures that all payments of clients are encoded on time.• Supervised Collection Officer for their assigned accounts.• Ensure the completeness of data in the Collection Reports and the attachments that corresponds to the deductions.• Responsible for the approval/verifying of Sales Orders/Purchase Orders from customers based on the aging of Accounts Receivable and their corresponding Credit Line.• Monitors Trade Expenses, (Deduction upon Collection, such as Display Rentals, AD and Trade Support – based on Trade Marketing Support Agreement) ensures that there is no unnecessary deductions made.• Encodes payments and Trade Deductions to A/R database (PFW - Platinum For Windows)• Prepares summary of Collection Report• Prepares summary of Sales Returns• Prepares summary of Trade Expenses Report• Prepares Monthly Aging of Receivables Report• Prepares Statement of Account • Prepares Demand Letters if needed• Other Duties as assigned

Ncr - National Capital Region, Philippines

• Prepares agent’s monthly and quarterly sales• Checks and monitor agent’s everyday field works• Arranges and schedules a variety of meetings; notifying participants, confirming dates and times, reserving meeting sites, and preparing materials needed at the meetings • Attends and participates in meetings; may take, transcribe, and distribute as directed • Prepares commission report of Sales Specialists• In-charge in Auditing daily company expenses (Trade and Non-trade)• In-charge in Auditing / Checking of our petty cash fund • Prepares monthly report of expenses (Trade and Non-trade)• In-charge in the collection of Account receivables• Prepares monthly ageing of receivables• Acts as office receptionist; answering telephones, making reservations and appointments, receiving and responding to all inquiries providing information and assistance whenever possible. • Performs related duties as required.

Ncr - National Capital Region, Philippines

• Petty Cash Custodian• Reviews and checks employee liquidation and reimbursements prior to cash PV preparations• In-charge in Auditing / Checking of Petty Cash of Selling and Marketing Division (8 Branches)• Prepares Disbursement report of petty cash of Selling and Marketing Division.• Prepares reimbursement and liquidation report of petty cash.• Purchaser – Trucking Division

Ncr - National Capital Region, Philippines

• Petty Cash Custodian• Reviews and checks employee liquidation and reimbursements prior to cash PV preparations• In-charge in Auditing of Daily Delivery Expenses• Prepares Delivery Expenses Report • Prepares Disbursement report of petty cash.• Prepares Inventory Report.• Performs Actual Inventory at least once a month.