Boon Ping Lim Email and Phone Number

Drive digital transformation, process improvement and Knowledge Management initiatives within A*STAR to achieve productivity and efficiency gains

Led a team of 3 to plan and implement public service wide workplace initiatives post-Covid19 including hybrid work policies and piloting of co-working spaces. Worked on various service journeys (knowledge management, project management) to improve user experience and productivity of key moments-of-work for public officers.

Led the design and development of a new application-less by design whole-of-government system that transformed training partners' course application, accreditation and grant administration experience with backend data integration to drastically improve productivity.

Implemented Business Process Outsourcing of over 80 process lines to improve organisation efficiency and improve focus on driving core, strategic outcomes.Solicit and derive first-level solutions for business-IT enablement requirements