Boon Seng Goh Email & Phone Number

Singapore

Singapore

Singapore

Develop new market for IT managed voice, network and cyber security services.Delivers good customer experience in using our services with constant monitoring and minimizing incidents for our customers. Delivers what our customers need.Your satisfaction is our pride.

Singapore

Lead a team of project managers to deliver state-of-art IT solutions to all new assets globally. These new assets include:- Integrated development (Raffles City)- Shopping malls (CapitalMalls)- Service residences (The Ascott Group)- Commercial development- Residential development

Asia

In Lend Lease Asia, I oversee the service delivery of the IT services to the business users in Singapore, Malaysia, China and Japan. Meeting the service level promised is a critical success factor and the Asia team has to work closely with infrastructure/application support from the global team.Beside the service delivery role, I also manage the project delivery aspect of IT projects involved in the construction, development and investment business. This is critical to support the… Show more In Lend Lease Asia, I oversee the service delivery of the IT services to the business users in Singapore, Malaysia, China and Japan. Meeting the service level promised is a critical success factor and the Asia team has to work closely with infrastructure/application support from the global team.Beside the service delivery role, I also manage the project delivery aspect of IT projects involved in the construction, development and investment business. This is critical to support the business in delivering their projects to the customers. Show less

Singapore

Managed the overall IT support and implementation across the South Asia region.Support Account Managers & Sales in IT integration and solutioning

I was promoted to the position of Senior IT Manager in Jan 2010 after 2 years 3 months with the company. During my stint with the company, I have performed beyond the expectation of my role. My added responsibility to manage the Solution team above the existing Account Management team highlighted my capability to guide and manage multiple teams to successfully support the business. I have gained both users and customers' affirmation on my performance with this promotion and expanded… Show more I was promoted to the position of Senior IT Manager in Jan 2010 after 2 years 3 months with the company. During my stint with the company, I have performed beyond the expectation of my role. My added responsibility to manage the Solution team above the existing Account Management team highlighted my capability to guide and manage multiple teams to successfully support the business. I have gained both users and customers' affirmation on my performance with this promotion and expanded responsibility.2010 was a challenging year with multiple system implementations. Projects the team has delivered include the Japan CISCO WMS, Australia DELL WMS, Samsung Regional ERP Integration, HP India VMI and other EDI projects including Converse, TARGET, etc. These projects were delivered with challenging timeline due to economic turnaround.I have implemented succession planning within the team. Each staff is assigned to new role with new responsibilities every 2-3 years.Currently, I am managing a few projects in Australia and the region for a few customers. Show less

I managed a team of highly effective IT account managers to support the business with innovative IT solutions. Part of our responsibilities include Project Management, System Support, Change Management and Pre-sales Support. My team consists of technically strong IT individuals with experienced in the Supply Chain solutions.

Manage a team of IT system analysts to develop and support IT system for the container port operation.

Lead and managed a high competent team of 12 system analysts/senior ®system analysts to support the PSA Portnet system, a web portal with7000+ users from the shipping community. Other responsibilities include: Working with business users to initiate new products to provide value- added to the business of PSA's customers. One initiatives it's the VIP tagging which allows PSA customers to tag selected containers as… Show more Lead and managed a high competent team of 12 system analysts/senior ®system analysts to support the PSA Portnet system, a web portal with7000+ users from the shipping community. Other responsibilities include: Working with business users to initiate new products to provide value- added to the business of PSA's customers. One initiatives it's the VIP tagging which allows PSA customers to tag selected containers as VIP. These VIP-tagged containers will flow through a "higher priority queue" to be exported out of Singapore. Improve the performance of the existing systems to ensure customers' satisfaction. Users are accessing PORTNET via the web and encountered slowness in the application. Improvements were made to the application, eg SQL retrieval, application logic and data structure. Successfully managed and delivered an EDI project with a major shipping line. This project is to allow the shipping line to submit EDI feeds worldwide via the Internet as the current setup was via an EXTRANET setup. Provide project management and consultancy for an overseas project ® to integrate the international version of the Portnet system to the terminal operation system. Show less

As part of the management team to take over the operation of thecontainer terminal in Guangzhou, China. I was tasked to ensure thesmooth running of the IT department during the cutover from a state-owned company to a joint-ventured company during this critical period.My responsibilities include : Ensuring the assets are accounted during the takeover and proper audit are performed to justify the IT cost. Recruitment of staffs from the stated-owned company and… Show more As part of the management team to take over the operation of thecontainer terminal in Guangzhou, China. I was tasked to ensure thesmooth running of the IT department during the cutover from a state-owned company to a joint-ventured company during this critical period.My responsibilities include : Ensuring the assets are accounted during the takeover and proper audit are performed to justify the IT cost. Recruitment of staffs from the stated-owned company and managing their expectation for the new company. New recruitments are done from external sources to ensure smooth running of the IT support. Introduce a reward system to motivate the team Managed the day-to-day IT Operation to ensure no disruption to the terminal. Managed vendor in the purchase of IT products and support services. Restructured the set-up of the computer room to improve security to data center. Design and manage the development of the billing system. Establish, organize and direct the implementation of a new shift roster to allow shift workers more opportunity to learn and mingle with fellow non-shift colleagues. Execute a training plan to ensure excellent IT support to operation. Streamline various IT processes such as purchase of new Financial software to align with the city's financial requirements, purchase of Anti- Virus software to prevent virus attack on critical company information, standardize the company email software, etc. Show less

A highly technical and dynamic role that requires me to manage 80+ developers, delivering over 20 projects for PSA in Singapore and China. Required leadership and management skills of all levels to lead the teams in achieving timely and quality deliveries.Responsibilities include: Yearly budgeting and project work plan Staff's appraisal and reward system Provide technical expertise to the development team Cost and schedule control on the multiple projects… Show more A highly technical and dynamic role that requires me to manage 80+ developers, delivering over 20 projects for PSA in Singapore and China. Required leadership and management skills of all levels to lead the teams in achieving timely and quality deliveries.Responsibilities include: Yearly budgeting and project work plan Staff's appraisal and reward system Provide technical expertise to the development team Cost and schedule control on the multiple projects Project team management ­ assigning the right resource to the right team/project Staff recruitment throughout China ­ Harbin, Chang Chun, Cheng Du, Xian, etc Handle company's purchases of hardware, servers and network equipments. Formulate training plans to enhance the skills of the developers. Rational Rose, Object Oriented Analysis and Design as well as Database courses were part of the training providedActivities include: Plan and host a group of visiting delegates from regional Singapore companies in Oct 2000. The event requires liasing with Government officials and logistics. Managed the renovation of the new office and the moving of the office equipments within 2 days with minimal disruption in Feb 2000. Started a "Speak English" day to improve on the staffs' confidence in speaking English. Every Friday of the week will be delegated to speaking English among staffs. Show less

Managed a team of system analysts to support the computer system for PSA Marine (Wholly owned subsidiary of PSA Corporation Ltd) and the Singapore Cruise Center. Awarded the "Best Software" across the IT Division Pioneered Java technology in IT Division in 1998. Implemented a 2-way pager system to reduce voice communication between Control Room and the operational staffs. This project enabled the accurate capturing of operational start and end… Show more Managed a team of system analysts to support the computer system for PSA Marine (Wholly owned subsidiary of PSA Corporation Ltd) and the Singapore Cruise Center. Awarded the "Best Software" across the IT Division Pioneered Java technology in IT Division in 1998. Implemented a 2-way pager system to reduce voice communication between Control Room and the operational staffs. This project enabled the accurate capturing of operational start and end time, resulting in accurate and on-time billing to customers. Managed and developed a generic Billing System to support business strategy billing. The project also identified the numerous "under-billing" of the existing system, resulting in more complete and accurate bills to customers and added revenue to the company. Managed and developed the Staff Roster System, used for the planning and deployment of staffs in PSA Marine. This system includes the roster-ing of staffs and the incentives computation. Show less

Handled the daily running of the training facilities for Harbour pilots. Systemised the development work in creating scenarios, using proprietary software. Created and managed the home page for the Human Resources Division