Eric Boone Email & Phone Number

Durham, NC, US

• Consult/contract with start-ups and SMB's, offering services including: Agile Strategy - Project & Process Management - Marketing - Sales - Copywriting - Web Design - Training - Branding - Executive, Business, &.

Clawson, Michigan, US

- Collaborated with C-suite, customers, and internal teams to develop and launch product features- Wrote detailed product documentation and user stories- Created product roadmaps that aligned customer needs with business objectives- Developed and executed go-to-market strategy - Scaled growing Agile Product Dept.

Beverly Hills, California, US

- Scaled Bootstrapped SaaS Startup from growth stage through successful acquisition - Multidisciplinary role serving at various stages as Product Owner, Scrum Master, Head of Front-end Development, Head of People Ops, Head of Marketing, Ghostwriter, and Consultant to C-suite- Led Agile Transformation in Product Dept.- Unconventional role that supercharged.

New York, New York, US

• Hired, onboarded, and managed a team of Customer Educators
• Ensured customer satisfaction and performance standards through direct guidance, performance reviews, and strategic team development
• Directed the operations of the Customer Care Team across email, social, and live chat channels
• Rapidly scaled department to accommodate new user growth during the pandemic

Asheville, North Carolina, US

• Managed new client website projects from initiation through launch and closure
• Facilitated client kickoff meetings
• Created information architecture
• Collaborated with a team of web specialists
• Monitored projects to meet specified criteria - in scope, under budget and on time
• Conducted WordPress training sessions for clients

• Worked closely with the Founder/Art Director to develop and manage interactive Pop-Up events in high volume settings
• Sourced labor and talent for productions
• Ensured that projects were under budget and on schedule
• Built installations while managing a team of artists, craftsmen, contractors, and vendors
• Garnered national media attention for wildly successful Stranger Things pop-up

• Wrote a bi-weekly subjective journalism column focusing on Arts & Culture
• Performed editorial duties for articles published through WordPress

• Built a thriving clientele-based clinical massage and personal training business as a young entrepreneur